Embroidery Specialist 11 views

Embroidery Specialist

Job Type : Permanent, Full Time

Salary : £25000 – £30000/annum

GPS are recruiting for individuals with a passion for embroidery and design. We are looking for someone to join a busy embroidery department to help with, logo sampling, colouring-up new season styles, keeping up to date with our embroidery data base, to help create and develop the companies logos under the guidance and mentorship of the Embroidery & Design Supervisor.

Key Responsibilities:

* Logo setup, originations & creating DST colour sequences

* Logo sampling, photography & approval Sheets

* Creating new season colour palettes using Madeira Classic threads

* Updating & organising our embroidery reference database

* Putting together colour stories for orders

* Colouring up orders to create colour sheets for in house production

* Administration of embroidery inbox, logo invoicing & updating origination tracker

* Track, monitor, and resolve all customer embroidery issues

* Make sure all orders are coloured correctly, in a timely manner

* Assist with resource coordination, as needed

* Provide embroidery related support to customers, internal and external

* Prepare embroidery instruction sheets for orders delivered to EU contractors

* Communicate effectively with customers to review details and exceed customer satisfaction

Skills/Experience Required:

* Confident to speak to a wide range of customers

* A knowledge of Wilcom Embroidery Studio Software preferred but not essential

* Strong computer skills, to include Microsoft Office products; must be proficient in Excel, Word, and Outlook

* Pays close attention to detail; strives for perfection

* Possesses strong organizational and time management skills

* Has a demonstrated ability to communicate effectively and professionally with customers and co-workers

* Good telephone manner

* A good strong team player & individual worker, who takes pride in their work

* Industry experience in apparel

* A strong passion for embroidery & design is essential

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