Stock / Parts Advisor – Toyota and Lexus
Job Type : Permanent, Full Time
Salary : £24600 – £27600/annum
We have a fantastic opportunity for the right individual to develop a career within an industry with one of the highest global marketing spends and at a company representing the world’s largest automotive brand.
Role info:
Customer Parts Advisor
Cambridge
£24,600 – £27,600
About us:
The Steven Eagell Group is an award-winning employer and Europe’s largest Lexus and Toyota retailer, with 32 locations across the South East, East of England and West Midlands. Our foremost objective is to offer complete satisfaction to every one of our valued customers.
We are currently expanding our business and are now offering an exciting opportunity to join the team, as Parts Advisor at our Cambridge branch. In return, we will provide excellent training and genuine career progression through the business.
Key Responsibilities:
+ Listening carefully to customers to build rapport and understand their requirements, working both face to face and over the telephone
+ Quoting prices and availability of stocks and accessories to customers
+ Encouraging the sale of genuine parts and accessories whenever possible, acting on opportunities to sell additional products/services and market current promotions
+ Monitoring and maintaining agreed stock/accessory levels, minimising VOR order levels where possible
+ Ordering parts on behalf of the Service team, including special orders i.e. grey import parts
+ Completing all relevant administration promptly and accurately (including customer records and invoicing)
+ Working with the Service team to deliver a quality service to customers
+ Working with colleagues and other teams across the centre to provide a seamless service to customers (e.g. by informally observing and responding to the needs of customers who are not being attended to by other members of staff)
About you:
+ Enjoy constantly meeting new people and building rapport and connections
+ Have strong communication skills and enjoy presenting ideas to others
+ Passionate about the automotive industry and want to work in the world’s biggest manufacturer
+ Organised and flexible but hard-working
+ Enjoy working as part of a team and assisting colleagues
Ready to join the largest car company in the world?
Since Toyota's foundation, we have acted in accordance with our Guiding Principles to produce reliable vehicles and the sustainable development of society through ever-changing innovation and the provision of high-quality products and services.
Toyota will lead the future mobility society, enriching lives around the world with the safest and most responsible ways of moving people. Through our commitment to quality, ceaseless innovation, and respect for the planet, we strive to exceed expectations and be rewarded with a smile.
We will meet challenging goals by engaging the talent and passion of people who believe there is always a better way.
Sounds like a good fit? Apply here for a fast-track path to the Hiring Team.
Application notice… We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you maybe contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.
If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR
More Information
- Address Cambridge
