Restaurant Support Manager 24 views

Restaurant Support Manager

Job Type : Permanent, Full Time

Salary : £30000/annum

We keep it simple. Down to earth people with a focus on GENUINE customer service.

Are you a seasoned hospitality operator and are looking for the next step in your career? Do you have a passion for process and training? We want to speak with you.

We are currently looking for a Support Manager to work across our portfolio of restaurants and bars in the Newcastle area. The brand is independently owned and has HUGE plans for development with new site opening roles toward the end of the year and early 2024.

What’s in in for you?

Starting salary of £30,000
Flexibility in working patterns
Exclusive discounts across the group’s portfolio of bars, restaurants, and hotels
Full training and ongoing coaching and development
Tips on top
Autonomy to lead your wayWho are we looking for?
You will ideally come from a hospitality background and be a pro in a fast-paced environment. We look for a people that are:

Customer focussed yet let personality shine through – we don’t have robots!
Have the ability to inspire teams and understand how attention to detail matters
Open to learning and development – we want to see you grow and succeed
Can have fun at work and build relationships quickly – hospitality is a team game, and we want real players!
Well organised and industrious in their work – you can plan and execute effectively
Able to lead in the right way – our managers lead the way and support their teams whilst working side by side. We get hands on.The day to day
The overall goal of the Support Manager is to develop the standards of service across our sites and execute engaging training. This includes:

Giving our teams the skills to deliver amazing customer service
Ensuring all procedures around H&S, Food Safety and Cleanliness are implemented and areas of opportunity are identified and communicated to leadership teams
Role modelling perfect customer service and can demonstrate perfect process
Working with management teams to identify areas of opportunity and growthInterested in finding out more? Apply directly or get in touch for a chat

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