Night Porter
Job Type : Permanent, Full Time
Salary : £23000 – £23920/annum
D & R Recruitment are welcoming an experiened night porter to join our clients team!
This is a full time position working 5 out of 7 days per week.
Working times are 11:00pm- 07:00am
Main Duties:
* To handle all queries promptly ensuring the customer receives friendly and efficient response which accurately meets their demands.
* To undertake the out-of-hours check in and check out of guests, ensuring that accounts are settled before departure.
* Cash and Card handling, Key security.
* To carry out the night audit in line with company procedures.
* To carry out night security checks at the agreed times.
* To identify any maintenance issues and log them on system.
* To provide information and porterage service when requested.
* To carry out guest wake up requests on time and deliver newspapers to rooms.
* To check that only residents are on the premises once functions have finished.
* To prepare and serve any food and drink from the 24-hour menu upon request to residents.
* To always ensure that the public areas of the hotel and clean and tidy including the fireplace
* To comply with all the company’s policies and procedures in relation to Fire, Health, and Safety along with any other reasonable requests made by Management
More Information
- Address Berkhamsted, Hertfordshire
