Sales Office Administration Support
Job Type : Permanent, Full Time
Salary : £23000/annum
Sales Support Administrator / Office Admin
Full time permanent role
Mon – Fri 40 hours per week (Apply online only)
Burgess Hill based – Free parking on site and nearby. Close to nearest railway station and other public transport links
Salary: £23000 plus very good staff benefits. Salary will increase by approx £1000 after six months successful service
We are delighted to be working alongside our award winning and very successful client who are seeking to recruit a Sales Office Administration Support team member to join their business on a full time permanent basis.
This is an excellent opportunity to join a first class business.
The role:
This is a customer focused role that supports the Sales and Operations Teams by managing client communications and expectations for client orders. Interacting directly with potential, new and existing clients to give the best possible customer experience.
You will provide customer service excellence, while helping to increase the company’s revenue by providing specific sales and after sales service. Working within the Sales and Operations support teams you will respond to customers ensuring timely and accurate responses and delivery to meet agreed individual service level agreements (SLA's)
Duties / Responsibilities:
Promote the business as a credible and professional supplier
Be first point of contact for customers – build working relationships to aid and improve service
Process orders for parts within company SLA's
Answering incoming calls and pro-actively contacting customers whilst ensuring a high level of customer service
Following company processes and completing paperwork for orders
Liaising with Production and Sales departments to ensure accurate and timely production schedule
Maintain relationships with customers, completing customer satisfaction surveys and taking ownership of customers and any queries they may have.
Administration and filing of electronic and paper based order instructions onto the back office system.
Document generation and distribution to clients via email / mail.
This is an excellent opportunity to build a career and work within a very successful and stable company
Apply now for immediate consideration on this new and very exciting role. First class company to work for.
Wild Recruitment Ltd T/A First Recruitment Services is acting as an Employment Agency in relation to this vacancy.
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job
More Information
- Address RH15, Burgess Hill, West Sussex
