1st Line IT Support / Administrator
Job Type : Permanent, Full Time
Salary : £30000 – £31000/annum + excellent bens
Our FTSE100 client truly believes in investing in its people – developing lifestyles, careers and cohesive teams that bond and deliver time and again. The focus of the environment is to support customers, partners and staff to realise their full potential.
And it’s with this knowledge that we are delighted to be recruiting on their behalf again.
Based just by London’s Victoria Station, this role is easily commutable and provides an excellent working environment and benefits including annual bonus wide health care provisions, pension, season ticket loan and childcare vouchers
This is a key role in the Digital Workplace team, responsible for providing administrative support to the Head of Digital Workplace and the Service Desk team. Responsible for the day-to-day delivery of key service delivery and asset management processes including equipment for new starters, replacement requests and recovery of assets from leavers. This is very much a hub role working with external suppliers, colleagues, procurement and finance teams to make sure the process runs smoothly and resolves any problems.
Key Responsibilities
* Receive and fulfil IT equipment service requests.
* Create and maintain an accurate register of assets / asset management
* Produces routine reports to assist in asset management activities
* Manage technology stock levels
* Contributes to the creation of end-user support and training documentation.
* Process purchase orders across a wide number of vendors.
* Manage purchase orders and the supplier portal
* Document and issue orders to suppliers; chase delivery and receipt.
* File supplier correspondence and other relevant documents appropriately.
* Work with the central procurement team
* Budget and invoice management
* Investigate and resolve any payment or other queries, working with the supplier and the Accounts Payable team.
* Provide administrative support and diary management required by the Head of Digital Workplace.
Required skills/experience
* A strong service-oriented attitude
* Strong customer service ethos. Good team worker, flexible, willing to ‘muck in’ and help others.
* Accuracy and attention to detail, with pride in working to the highest possible standards at all times.
* Excellent organisational skills
* Excellent interpersonal skills & diplomacy. Clear verbal and written communication
* Good understanding of Excel.
* Competent in other Microsoft Office applications including Outlook and Word.
Desirable skills/experience
* Knowledge of service delivery practices / IT service management
* Strong knowledge of Microsoft Outlook, Word, Excel and PowerPoint etc
* End-user training skills
* Some experience in a purchasing or financial role and/or in a commercial setting would be an advantage.
This role within this organisation has so much to offer; so, if you are looking to take your career to the next level contact us and we would love to talk this through with you. Or send your CV for review.
Avocet Strategic Resourcing is acting as an employment agency for this role. Please note that every application received is personally reviewed by our specialist team and it does not use automated screening tools. On occasion, a high volume of applicants will mean that we are unable to respond personally to your application and should this be the case please accept our apologies in advance.
Applicants must be eligible to live and work in the UK to apply for this role.
Avocet Strategic Resourcing is committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships
More Information
- Address SW1V, Victoria, Greater London
