Account Manager
Job Type : Permanent, Full Time
Salary : £33000/annum
We are excited to partner with a dynamic and expanding global organisation to help them find an Account Manager to join their team based in Melksham. This is an excellent opportunity for someone to play a key role in supporting a growing sales function, taking responsibility for a portfolio of accounts across the UK.
Key Responsibilities:
* Manage and maintain internal accounts, ensuring high levels of service and satisfaction
* Oversee the entire order process, from initial request through to completion
* Prepare and process purchase and sales orders
* Work closely with clients to understand and manage their needs and expectations
* Produce and update regular reports on customer status and order progress
* Maintain accurate and up-to-date records within the company’s CRM system
* Take responsibility for managing a variety of stock levels and product ranges
* Assist the sales team with external customer interactions and visits
* Build and nurture long-lasting relationships with key stakeholders
* Address customer queries and ensure all inquiries are handled promptly and efficiently
Required Skills and Experience:
* Strong proficiency in Microsoft Excel, including advanced functions like lookups and pivot tables
* Experience with CRM software (preferably Microsoft Dynamics)
* A customer-centric approach, with a proven ability to build relationships and deliver results
* Prior experience in a sales-related environment
* Ability to work collaboratively within a team
* Comfortable working in a fast-paced setting with shifting priorities
* Excellent organisational skills and attention to detail
* Ability to meet deadlines and manage time effectively
* Strong communication skills, both written and verbal
* A professional and confident telephone manner
* Reliable with excellent time management skills
More Information
- Address Melksham, Wiltshire
