Administrator
Job Type : Permanent, Full Time
Salary : £20000 – £22000/annum
Policy Administrator
Salary: Up to £22,000
Borehamwood
An exciting opportunity to join a large company that offers career progression and continuous learning to keep your brain working.
Our Client is looking for with a strong administration skill-set who is also comfortable and capable of writing letters and making outbound calls to customers.
The Role;
* Preparing batches for scanning ensuring clear policy numbers/claim numbers are defined on the batches, staples removed and splitting sheets enclosed.
* Scanning batches ensuring all pages match the number quoted, quality checking ensuring all documents can be viewed and the correct volume of pages match, indexing policy/claim batches checking the customer matches the system to the batch.
* Data Entry – ensuring all details are accurate from the claim forms when inputting onto our core systems
* Ensuring any manual attachments are 100% checked
* Applying the underwriting criteria to new applications for cover on a daily basis
* Contacting veterinary surgeries via telephone to obtain medical history
* Uploading daily files to the database
* Sending e-mail/letters to policy holders with regards to decisions made
* Ensuring that work produced is of the highest possible standard and within Service Level Agreements
* Seeking to achieve and exceed productivity and quality levels and ensuring all targets are met on a daily, weekly and monthly basis
* Taking an active role as a team member
* Responding to changing priorities and ensuring tasks are completed quickly and efficiently
* Maintaining an acceptable level of attendance, punctuality and general time-keeping.
* Assisting Print Team as and when required
* Assist with the opening of post
* Carry out any ad-hoc tasks
* Identify and escalate to Line Manager any risks associated with both the department and the wider business.
* Answering and handling phone calls in an enthusiastic, courteous and efficient manner as required.
Skills;
* Previous Administration and customer service experience
* Experience of writing letters
* Proficient in all Microsoft Office packages
* Eager to learn
* Great attention to detail
* Computer literate
What you will get;
* Career progression and continuous training
* Free parking
* Great benefit package and perks
* Casually dressed environment
* plus, much more
Due to a very high number of applications we are unable to come back to every candidate with feedback. If you do not hear from us within 48 hours please assume that you have been unsuccessful on this occasion. Your CV will be registered with us and we will keep you updated with any other positions that may be of interest. However please keep checking our website as new roles will be updated daily, Nouvo Recruitment wishes you the best of luck in your job search.
Nouvo Recruitment Ltd operate as an independent recruitment agency with over 20 years of experience supporting clients and candidates nationally across the UK
