Administrator
Job Type : Permanent, Full Time
Salary : £20500 – £22000/annum
The Administrator is responsible for the administration functions across the Academy. This role will support engagement, learner support, delivery, compliance and general academy administration activities.
Skills People Group are a national provider of NVQ’s, Programmes for the Unemployed and Compliance Training. We specialise in both commercial and funded training and are proud to be nationally recognised as one of the UK’s largest private training providers. We are currently recruiting for a highly organised, enthusiastic apprentice to join our existing team.
The successful candidate will undertake the following main Duties and Responsibilities:
* Quality and Compliance checks of enrolment and completion paperwork
* Registration of candidates with Awarding Bodies
* Registering learners onto e-portfolio
* Quality and Compliance checks of monthly reviews
* Ensuring timely submission of paperwork from the academy to head office
* Data input of new enrolments, employers, reviews, completions and leavers onto MI system
* Supporting academy staff with any admin requirements
* Support enrolment and engagement activities to ensure all documentation is compliant
* Management of filing procedures
* Running reports from MI system
* Data cleansing of MI systems and learning platforms to ensure 100% accuracy
* Taking inbound calls from learners, employers, and partners
* Ensure the academy deeply areas are presented professionally
* Obtain learner feedback to gather satisfaction, progression and destination outcomes
* To undertake general administration duties
The ideal candidate must possess the following Skills, Experience and Qualities:
Strong attention to detail
Excellent customer service skills
Proficient ICT skills, particularly with Microsoft packages
Strong communication and interpersonal skills
Strong organisation Skills
Enthusiasm in the workplace
The ideal candidate must possess the following qualifications:
Educated to a minimum of GCSE grade C in English and maths or equivalent
In return, Skills People Group will give you:
A competitive salary
25 days holiday + Bank Holidays plus a further two days annual leave following two years’ service with Skills People Group.
Employer contributory pension scheme
A challenging and rewarding role in a successful and growing business
The opportunity to grow with a business
Other details:
You will report to the Academy Manager
Equality and Diversity:
It is the responsibility of the post holder to promote equality and diversity throughout the Group
The post holder will undertake their duties in full accordance with the Group’s policies and procedures relating to equal opportunity and diversity
Health and Safety:
To promote health, safety and welfare throughout the Group
To undertake their duties and responsibilities in full accordance with the Group’s Health and Safety Policy and Procedures
Safeguarding Children and Vulnerable Adults:
It is the responsibility of the post holder to commit to safeguarding and promoting the welfare of children and vulnerable adults within the organisation
The post holder will undertake their duties in full accordance with the Group’s policies and procedures relating to safeguarding and promoting the welfare of children and vulnerable adults, e.g. dealing with learner issues i.e. safeguarding and referring on to specialist staff
This position is subject to an enhanced criminal records check from the Disclosure & Barring Service (DBS) and will be subject to satisfactory clearance of this check
If this position is classed as Regulated Activity, it is subject to an Adult & Child barring check
