Administrator
Job Type : Permanent, Full Time
Salary : £20000 – £23000/annum + Benefits
Diamond Search Recruitment are delighted to be representing our reputable and well-established client based in Ashford, in assisting them with the hire of a brand new Customer Service Administrator to join their successful team.
This is a full time and permanent role which may suit a recent Graduate, working Monday – Friday.
Duties & Responsibilities
* Complete everyday administrative tasks relating to the Membership Department
* Answer telephone calls on behalf of the department
* Provide statistical information and reports to management when requested
* Participate in projects relating to the department
* Maintenance of membership aspects of the website
* Maintenance of databases and member records
* Provide prospective new members with information about the company
* Assist with membership events
* Ensure adherence to data protection policy & procedure
* Co-ordinate audit of members and new membership applicants.
The Ideal Candidate
* To articulate a clear verbal or written message.
* To build positive relationships and perform for the good of the association.
* Work in partnership with all persons at Head Office and all those involved in certification activities to achieve best outcome that benefits the association as a whole.
* To set standards and goals for self and others that will result in achieving and exceeding expectations.
* Ability to communicate and develop relationships at all levels within and outside the association.
* Ability to monitor and suggest improvements of processes and procedures to meet changing requirements.
* To represent the company in a positive and professional manner at all times.
* Be flexible in their approach to work
* Have good attention to detail
* Good communication skills.
* A knowledge of statistics with good numeracy.
* IT skills, including Microsoft Office software.
Benefits include: Healthcare and Gym Membership
Diamond Search Recruitment is acting as an employment agency regarding this vacancy
More Information
- Address Ashford, Kent
