Graphics Design Team Leader
Job Type : Permanent, Full Time
Salary :
Graphics Design Team Leader
Skanska Building Services is recruiting for a proven, Graphics Design professional to work as a Creative Team Leader on a key MoD FM contract in North Middlesex
The position is within a project team on a long term PFI contract on which Skanska provide facilities management for the MoD (hard & soft); a site with excess of 2000 personnel.
You’ll:
• Produce all levels of graphics work required for our customer and client to the relevant templates and brand guidelines (supplied) to all regulations and contractual obligations
• Manage the Graphics department by motivating staff, handle administrative duties, and perform human resource tasks, such as recruiting and assessing staff performance.
• Manage the responses received from Customer Service and Assurance Manager and Communications Manager from the Customer Experience Survey and produce action plan.
• Manage compliments and complaints raised via the Site Helpdesk for the Graphics Team
• Understand and manage the monthly report for Graphics
• Display a sound knowledge of the contractual requirements appertaining to the range of services managed
We’re looking for:
• Customer Service experience, experienced Creative /Graphic Designer
• Computer literate on Adobe Creative Suite, Microsoft Office Suite
• Motivational skills and an ability to manage and guide individuals through new situations
• Communication skills that allow you to inform, help and advice customers clearly and to liaise effectively with the client and Skanska employees alike
• Excellent listening skills, to understand exactly what customers require
• Strong problem-solving skills
• Confidence, patience, politeness, tact and diplomacy, when dealing with difficult situations
• Creative thinking, to have the ability to introduce new innovations and continuously improve standards
• Able to gain MoD Security Clearance (Must have resided in UK for past 5 yrs min)
Equal opportunities: We thrive through embracing differences, whether they be social backgrounds, ethnicity, disability, gender identity or expression, age, religion, sexual orientation and any other protected characteristic – we know that diversity opens a rich potential for new ways of thinking, helping us to build successful and high-performing teams. We call it Naturally Skanska.
Reasonable adjustments : We would like you to perform at your best at every stage of our recruitment process. Please contact us if you require any adjustments that would support you throughout your application.
More information about the role :Please note this is an advert for our job vacancy, and therefore may not be inclusive of all assigned duties, responsibilities, or aspects of the role described, and may be amended at any time at the sole discretion of Skanska. For a full role profile, please contact us:
Closing date : The closing date for this vacancy may be subject to change any time at the sole discretion of the business
More Information
- Address Eastbury, Hertfordshire
