Ecommerce Assistant 9 views

Ecommerce Assistant

Job Type : Permanent, Full Time

Salary : £28000 – £30000/annum DOE

eCommerce Assistant
Dublin 24
REF NO: VAC-13255
Pay €28-30k DOE
Our client is one of Ireland’s most successful retailers in their sector with stores across Ireland and a workforce in excess of 500.

What we are looking for
This employer is currently looking for an E-Commerce Assistant to work in their Support Office, in Dublin. The E-Commerce Assistant will support the E-Commerce team by managing and monitoring the day-to-day running of the company website. Responsible for product listings, website management, research and reporting to continuously improve customer experience and drive KPIs.

Main Duties and Responsibilities:
Assist with maintenance of company website.
Monitor new products listed by Buying Team.
Review top products and update with unique content.
Meet with Buying Team and suppliers on new product launches.
Manage and make any necessary adjustments to company Trustpilot and Google My Business profiles.
Analyse customer journey and note potential improvements to be made.
Assist E-Commerce Manager in updating partners on required site changes and ensuring any changes are delivered on time and on budget.
Support the E-Commerce Manager in identifying the changes required for the site and delivering a development plan.
Liaise with external development and advertising partners.
Oversee Google Analytics and report any issues to E-Commerce Manager.
Monitor traffic, KPIs and map the customer journey.
Assist in integrating key metrics in weekly and monthly department reports.
Improve SEO of the website to increase site traffic and conversion.
Provide insights on customer shopping trends to support product selection and identify gaps
Market research – competitor analysis and analysing new trends & technologies in order to improve website performance.
Assist the E-Commerce team in the development and circulation of weekly and monthly reports to illustrate company performance.
Assist E-Commerce Digital Marketing Manager with monthly campaign switchover
Assist in launching impromptu website promotions.
Supporting execution of the digital marketing plans including PPC, email marketing, influencer marketing, retargeting and social media.
Supporting the production of digital content for use across social media channels

Qualifications & Experience:
1+ years’ experience in a similar role.
Experience with the Magento platform and or similar.
Understanding and experience in UX, Adobe Suite, Google Analytics and Website Content Management.
Knowledge of SEO.
Experience using MS Excel to a proficient standard.
Knowledge of Klaviyo, photoshop/illustrator & Microsoft Dynamics NAV would be an advantage.
Analytical, ability to use data to inform decisions.

How to Apply:
Applications in writing only please, send your full and up to date CV along with a cover note our Multi-Sector team in order to apply for this role.
Please note at this time, applications can only be accepted from those who already hold legal right to work in Ireland.

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