Lead Service Designer
Job Type : Contract, Full Time
Salary : £600 – £700/day
Applicants must reside and be eligible to work in the UK.
Job Role: Service Designer
Location: – Chester (1-2 days per week )
Rate: £650 /day – £700/day (umbrella rate)
Duration: 6 months
Start: ASAP
An exciting opportunity for a Service Designer to join a large Banking client working on a Cards proposition!
Summary:
Analyse user needs and business objectives in highly complex service area
Facilitating workshops and discussions with stakeholders
Coaching and Mentoring others
Analyse user needs and business objectives in highly complex service areas
Lead on design concepts and service blueprints that help reimagine how services can be delivered end-to-end
Ideates possible service scenarios, verifying use cases, and sequences of actions
Help to define vision and outcomes for products, services and programmes, shaping strategy and influencing long-lasting change
Lead on design workshops and design sprints with the team, senior stakeholders and users
Rapidly design and test digital prototypes with usersSkills Required:
Contextual enquiry
Questionnaire design
Customer journey mapping
Creative workshop facilitation
Storyboarding
Service safari
Paper prototyping
Purpose-Measures-MethodTo be considered for this role, please submit your CV in application.
We will contact you within 72 hours if your skills are relevant to our client's requirement.
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More Information
- Address Chester, Cheshire
