Student Support Officer 16 views

Student Support Officer

Job Type : Permanent, Full Time

Salary : £23000 – £25000/annum

Student Support Officer – £23,000 to £25,000 pro rata per year depending on experience – London, E1

The Role

Are you eager to make a difference in the lives of students? Do you thrive on helping students overcome challenges and achieve their goals? If so, we have an exciting opportunity for you!

At CM, we have been providing world-class creative arts education to young people and adults since 1983. As a Student Support Officer, you will play a vital role in providing comprehensive support to students in various areas, including academic, personal, and social aspects. You will be a compassionate and understanding individual, dedicated to helping students develop the skills and strategies they need to thrive in their studies and future careers.

Key Responsibilities

Provide regular advising and support to students through both drop-in sessions and scheduled appointments.
Monitor student attendance.
Conduct face-to-face tutorials at regular intervals.
Act as a point of contact for relevant student cohorts.
Collaborate with the Course Leader and staff to maintain high student satisfaction levels.
Maintain accurate records of tutorials and phone calls, documenting relevant information for future reference.
Organise and maintain student files.
Support Open days by participating in planning and execution, ensuring a positive experience for prospective students and their families.
The Company

CM has been at the forefront of providing world-class creative arts education since 1983. We believe in offering a wealth of opportunities for our students to learn, develop, and unlock their potential. As part of our commitment to inclusivity and creating a supportive environment, we provide a range of inclusive employment policies, flexible working arrangements, and staff training.

The Person

1-2 years of experience working with students in a HE setting.
Safeguarding and Health & Safety trained.
Strong communication and interpersonal skills.
Excellent customer service skills.
Ability to work independently and as part of a team.
Ability to maintain confidentiality.
Bachelor's degree in social work, counselling, or a related field is desired.
Take the next step in your career and be part of an organization dedicated to unlocking the potential of our students. Apply now to become a valued member of our team

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