SENIOR SERVICE DESIGNER (UX, UI, CONTENT) – INSIDE IR35 – WFH
Job Type : Contract, Full Time
Salary : £600 – £680/day
SENIOR SERVICE DESIGNER (UX, UI, CONTENT) – INSIDE IR35 – REMOTE / WFH
Our client is part way through a large scale and complex programme building a new public sector organisation and requires the support and expert knowledge of Senior Service Designers who can work with service managers and programme directors to develop design concepts while championing the involvement to citizens, service users and stakeholders throughout the design process.
You will be an advocate for inclusive, collaborative, user centred service design practices and embed them into service design and delivery, along with:
Working with user researchers to understand and meet the needs of users across a variety of channels.
Working with Interaction Design, Content Design and Digital Accessibility disciplines to create holistic patterns and service features
Champion design for users for whom assisted digital and / or accessibility technologies are required to access a service.
Facilitate co-design with design teams, citizens services users, and other stakeholders.
Prototype and validate proposed design solutions using a variety of tools – including non-digital approaches.
Essential Skills / Background / Experience
Experience in a senior service designer role, designing and delivering a wide range of service design activities including: support team members to understand the value of design, negotiating design briefs and service developments, leading service design activates, and delivering service outcomes based on user, staff and organisational needs.
Ability to choose and apply appropriate user-centred design methods (from data gathering, idea & concept generation, co-creation and prototyping) for different design life cycle phases and situations.
Ability to communicate design approaches and insights effectively in such a way as to stimulate conversation and collaboration.
Knowledge of other user centred design practices and experience of collaborating with them for service delivery.
Promote the value of iterative design based on user feedback
Enable the design process through the visual communication of ideas
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender reassignment, marriage and civil partnerships, pregnancy or maternity or age
More Information
- Address London
