Membership Officer 13 views

Membership Officer

Job Type : Permanent, Full Time

Salary : £26000 – £31000/annum 30 days holiday, free travel on TfL

Overview of Role
Exciting opportunity to work within a one of the world's leading museums of urban transport.
Reporting to the Corporate Membership Manager, the Development Executive will work within the Museum's Fundraising team to proactively cultivate a range of funding relationships, delivering a high level of service and maintaining the credibility of the Museum as an excellent organisation with which to partner.
You will be responsible for the administrative support of the Museum's hugely successful Corporate Membership scheme. You will be tasked with organising and overseeing events, small projects/campaigns, and attracting new members to our Corporate Membership scheme.
The post holder will be required to pro-actively build and manage relationships with both Members and key stakeholders, deliver a high level of service, and maintain the creditability and reputation of the Museum.
Key Accountabilities

* Work closely with the Marketing & Development department, the Museum Director, the Board, and external advocates to achieve agreed targets for income generation.
* Conduct preliminary research on companies and individuals that have a good reason to support the Museum
* Attend meetings / events to understand the stakeholders and their interests in supporting the Museum and ensuring that contractual obligations are met.
* Develop and contribute to the delivery of a programme of cultivation and stewardship events, including the annual Corporate Members' Reception and Interchange thought leadership events
* Design and produce a range of communications materials to support the delivery of the Development strategy, overseeing the production of regular newsletter, working with colleagues and the Museum's Design team to develop content
* Maintain a database of Museum Members and stakeholders, regularly reviewing the content of the Museum's website to ensure the messaging is consistent with the Museum's brand and strategic objectives.
Knowledge

* Computer literate with a good working knowledge of MS Office products
* Working knowledge of fundraising strategy and practice
* Knowledge of the funding opportunities available in the transport, museums and heritage sectors
* An understanding of how to research and approach potential income sources
* Good database management skills and working knowledge of at least one relevant database package. Ability to manipulate data and use it.
* Knowledge of the transport sector and the issues affecting it
* An understanding of the design, print and production process
Skills

* Excellent communication skills. The post holder must present themselves well in a range of situations, including one-to-one meetings with funders and stakeholders at manager level, written proposals and promotional copy writing
* Excellent stakeholder management skills
* Excellent administrative skills
* Ability to work under pressure, prioritise and manage time effectively to meet deadlines
* Attention to detail, editing and proof reading skills
* A flexible approach. Able to adapt to a range of social and work situations
* Committed to working with the team to meet income targets
* Diplomatic and sensitive to the balance between a range of organisational objectives and priorities

Experience

* Experience liaising with corporate and political stakeholders
* Experience of supervising and influencing others for whom you do not have line management responsibility, particularly volunteers
* Previous experience of making applications to trusts, foundations and statutory income sources
* Previous experience of working in a fundraising department and experience of contributing to the development of a fundraising strategy
* Experience of one or more funding disciplines e.g. corporate or events fundraising

In return for your commitment and expertise, you will enjoy excellent benefits and scope to grow. Rewards vary according to the business area but mostly include:
* Final salary pension scheme
* Free travel for you on the TfL network
* A 75% discount on National Rail Season Ticket and interest free loan
* 30 days annual leave plus public and bank holidays
* Private healthcare discounted scheme (optional)
* Tax-efficient cycle-to-work programme
* Retail, health, leisure and travel offers
* Discounted Eurostar travel

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout

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