Glazier 48 views

Glazier

Job Type : Temporary, Full Time

Salary : £21.60 – £31.06/hour

JOB DESCRIPTION

POST TITLE:

Glazier

POST NUMBER

L(phone number removed)

GRADE:

S01

SERVICE AREA

Housing and Adult Social Services

DIVISION / UNIT

Property Services

REPORTS TO:

Supervisor – Joinery Shop

MANAGES/SUPERVISES

PRIMARY JOB FUNCTION

To support the delivery of quality repairs to ensure decent and suitable housing working as part of a team carrying out Galzing works associated, but not limited, to maintenance works to all types of LBI managed properties and social spaces, as scheduled or directed by supervisor.

DUTIES AND RESPONSIBILITIES

Service Responsibilities

To carry out Glazing works and relevant trade duties as instructed by the Supervisor on Responsive, Planned, Empty Homes, High Value Repairs or Capital Repairs to an excellent standard upon completion.

To plan and organise workload to maximise productive time and ensure the best service to customers. This includes dealing with urgent and emergency repairs and ensuring, as far as practicable, that all appointments and targets are met.

To promptly inform a scheduler planner/supervisor of any unanticipated problems or delays that might impact on appointments for that day, so that work can be rescheduled.

To provide regular updates and information to supervisors/scheduler planner team and other colleagues to assist with ordering of materials, planning and scheduling of work.

To report any follow on or related repair works identified with the customer where these cannot be completed during the visit, providing sufficient detail to ensure an accurate ‘further works’ order is raised on the system.

To maintain and contribute to the control of the imprest stock and other company property held on any assigned company vehicle. To ensure the security, care and appropriate use of stock, tools, materials, plant, and equipment and any other items issued.

To organise materials, tools, and equipment required to complete planned work and to arrange for imprest stock to be replenished as needed and notify the Supervisor of any difficulties.

To identify and submit requests for non stock items to ensure that any non-standard jobs are completed in a timely manner and notify the Supervisor of any difficulties.

To keep accurate records of materials used against a given job on the mobile device provided, only using manual documentation when systems are down.

To use the PDA (or other electronic devise as provided) to keep various records accurately, order materials, order follow on and new repair works and complete accurate paper records only where the use of a PDA is not applicable.

To provide instruction, feedback and guidance to apprentices and trainees when required. This includes checking work undertaken by apprentices and updating the team leader on progress.

To work in accordance with, the Council’s policies and procedures, risk assessments and safe systems of work, and manufacturers’ manuals where applicable. This includes using all plant and equipment provided by LBI in accordance with instructions, procedures and current safety legislation.

To drive a company vehicle, where one is provided, to keep the vehicle clean and tidy and undertake daily vehicle safety checks and to adhere to the LBI Drivers Policy at all times
General

To work in accordance with the Council’s code of conduct, promoting, building and maintaining effective working relationships with colleagues, partners and service users and acting as an ambassador for the council.

Maintaining high levels of personal motivation, attendance and conduct and taking pride in own work and the work of the team

To take responsibility for promoting and safeguarding the welfare of children and young person’s / vulnerable adults in your care and those who you come into contact with. This includes reporting any concerns you have about someone who is vulnerable to a Team Leader

To undertake other duties commensurate to the grade of the post, working flexibly to meet the needs of the service.

To use and assist others in the use of information technology systems to carry out duties in the most efficient and effective manner.

To achieve agreed service outcomes and outputs, and personal appraisal targets, as agreed by the line manager and participate constructively in the appraisal process,

To undertake training and constructively take part in meetings, supervision, seminars and other events designed to improve communication and assist with the effective development of the post and post holder.

To carry out duties and responsibilities in accordance with the council’s commitment to customer service excellence and ensure compliance with the customer care standards.

To be committed to the Council’s core values of public service, quality, equality and empowerment and to demonstrate this commitment in the way duties are carried out when working with colleagues and tenants.

To ensure that duties are undertaken with due regard and compliance with the Data Protection Act and other legislation.

To carry out duties and responsibilities in accordance with the Council’s Health and Safety Policy and relevant Health and Safety legislation.

At all times to carry out responsibilities/duties within the framework of the Council's Dignity for all Policy. (Equal Opportunities Policy).

To carry out duties in accordance with all other LBI policies and procedures.

Post holder Declaration

Name:

Signed:

Date:

PERSON SPECIFICATION

The person specification is a picture of skills, knowledge and experience required to carry out the job.  It has been used to draw up the advert and will also be used in the short-listing and interview process for this post. 

You should demonstrate on your application form how you meet each of the following essential criteria.  Please ensure that your address each one of the criteria as this will be used to assess your suitability for the post.

Service Area: Housing and Adult Social Services

DIVISION Housing Property Services

 UNIT Repairs and Maintenance

Job Title: Glazier

Grade: S01

REQUIREMENTS

EDUCATION and EXPERIENCE

A/I/T*

E1

Recognised C&G Apprentice trained in Glazing or associated trade NVQ level 3 or equivalent

A

E1 

Multi-skills training to a minimum of NVQ3  or a willingness to be trained when employed by LBI

A

E2 

Blue Craft CSCS Card or have the required qualifications, capacity and willingness to complete the safety test and obtain the relevant CSCS card prior to starting employment

A

E3 

Experience of delivering high quality Glazing in domestic properties using a range of portable power tools and equipment

A/I

KNOWLEDGE, SKILLS and ABILITY

E5

Demonstrates a comprehensive awareness of good construction safety practices and the application of safe systems of work including asbestos awareness, working at heights (including safe use of ladders, step ladders and scaffolds)

A/I

E6

Demonstrates the ability to organise your own workload, appropriately prioritising, ordering necessary materials and plant and working unsupervised for long periods of time

A/I

E7

Demonstrates the ability to work as part of a team, taking pride in the work completed and actively contributing to the team meeting the performance targets.

A/I

E8

Demonstrates the ability to verbally communicate with customers and colleagues, with the ability to answer customer queries clearly and concisely and maintaining constructive, effective working relationships with colleagues.

A/I

E9

Demonstrates the ability to communicate in writing in order to maintain records of materials used, complete job sheets and requisitions, use PDA’s, and follow written instructions, procedures and policies

A/I

E10

Demonstrates the ability to provide the highest standards of quality and customer service, including an understanding of how to work with customers from a variety of backgrounds and with a variety of needs.

A/I

E11

Demonstrates an adequate level of fitness to carry out the duties required, including the manual handling of tools and equipment, driving a vehicle, kneeling and twisting to carry out certain tasks.

A/I

E12

Demonstrates a willingness to work flexibly in the interests of the service with a demonstrable ability to respond positively to new ideas and changes in working practices and procedures

A/I

E13

Displays an awareness, understanding and commitment to the protection and safeguarding of children and young people. and or vulnerable adults

A

E14

Ability to pass a literacy test covering spelling and grammar.

A/T

COMMITMENT TO EQUAL OPPORTUNITIES

E15

Ability to adhere to the Council’s Dignity for All policy.

A

SPECIAL REQUIREMENTS OF THE POST (Delete or amend as appropriate)

E16

This role will require you to obtain an Enhanced satisfactory clearance from the Disclosure and Barring Service formally known as the Criminal Records Bureau (CRB) Disclosure

E17

This post requires a clean driving licence

A

E18

This post needs to meet the requirement of the Baseline Personal Security Standard

E= Essential   

*Assessed by:     A= Application        I= Interview      T= Test

JOB DESCRIPTION

POST TITLE:

Glazier

POST NUMBER

L(phone number removed)

GRADE:

S01

SERVICE AREA

Housing and Adult Social Services

DIVISION / UNIT

Property Services

REPORTS TO:

Supervisor – Joinery Shop

MANAGES/SUPERVISES

PRIMARY JOB FUNCTION

To support the delivery of quality repairs to ensure decent and suitable housing working as part of a team carrying out Galzing works associated, but not limited, to maintenance works to all types of LBI managed properties and social spaces, as scheduled or directed by supervisor.

DUTIES AND RESPONSIBILITIES

Service Responsibilities

To carry out Glazing works and relevant trade duties as instructed by the Supervisor on Responsive, Planned, Empty Homes, High Value Repairs or Capital Repairs to an excellent standard upon completion.

To plan and organise workload to maximise productive time and ensure the best service to customers. This includes dealing with urgent and emergency repairs and ensuring, as far as practicable, that all appointments and targets are met.

To promptly inform a scheduler planner/supervisor of any unanticipated problems or delays that might impact on appointments for that day, so that work can be rescheduled.

To provide regular updates and information to supervisors/scheduler planner team and other colleagues to assist with ordering of materials, planning and scheduling of work.

To report any follow on or related repair works identified with the customer where these cannot be completed during the visit, providing sufficient detail to ensure an accurate ‘further works’ order is raised on the system.

To maintain and contribute to the control of the imprest stock and other company property held on any assigned company vehicle. To ensure the security, care and appropriate use of stock, tools, materials, plant, and equipment and any other items issued.

To organise materials, tools, and equipment required to complete planned work and to arrange for imprest stock to be replenished as needed and notify the Supervisor of any difficulties.

To identify and submit requests for non stock items to ensure that any non-standard jobs are completed in a timely manner and notify the Supervisor of any difficulties.

To keep accurate records of materials used against a given job on the mobile device provided, only using manual documentation when systems are down.

To use the PDA (or other electronic devise as provided) to keep various records accurately, order materials, order follow on and new repair works and complete accurate paper records only where the use of a PDA is not applicable.

To provide instruction, feedback and guidance to apprentices and trainees when required. This includes checking work undertaken by apprentices and updating the team leader on progress.

To work in accordance with, the Council’s policies and procedures, risk assessments and safe systems of work, and manufacturers’ manuals where applicable. This includes using all plant and equipment provided by LBI in accordance with instructions, procedures and current safety legislation.

To drive a company vehicle, where one is provided, to keep the vehicle clean and tidy and undertake daily vehicle safety checks and to adhere to the LBI Drivers Policy at all times
General

To work in accordance with the Council’s code of conduct, promoting, building and maintaining effective working relationships with colleagues, partners and service users and acting as an ambassador for the council.

Maintaining high levels of personal motivation, attendance and conduct and taking pride in own work and the work of the team

To take responsibility for promoting and safeguarding the welfare of children and young person’s / vulnerable adults in your care and those who you come into contact with. This includes reporting any concerns you have about someone who is vulnerable to a Team Leader

To undertake other duties commensurate to the grade of the post, working flexibly to meet the needs of the service.

To use and assist others in the use of information technology systems to carry out duties in the most efficient and effective manner.

To achieve agreed service outcomes and outputs, and personal appraisal targets, as agreed by the line manager and participate constructively in the appraisal process,

To undertake training and constructively take part in meetings, supervision, seminars and other events designed to improve communication and assist with the effective development of the post and post holder.

To carry out duties and responsibilities in accordance with the council’s commitment to customer service excellence and ensure compliance with the customer care standards.

To be committed to the Council’s core values of public service, quality, equality and empowerment and to demonstrate this commitment in the way duties are carried out when working with colleagues and tenants.

To ensure that duties are undertaken with due regard and compliance with the Data Protection Act and other legislation.

To carry out duties and responsibilities in accordance with the Council’s Health and Safety Policy and relevant Health and Safety legislation.

At all times to carry out responsibilities/duties within the framework of the Council's Dignity for all Policy. (Equal Opportunities Policy).

To carry out duties in accordance with all other LBI policies and procedures.

Post holder Declaration

Name:

Signed:

Date:

PERSON SPECIFICATION

The person specification is a picture of skills, knowledge and experience required to carry out the job.  It has been used to draw up the advert and will also be used in the short-listing and interview process for this post. 

You should demonstrate on your application form how you meet each of the following essential criteria.  Please ensure that your address each one of the criteria as this will be used to assess your suitability for the post.

Service Area: Housing and Adult Social Services

DIVISION Housing Property Services

 UNIT Repairs and Maintenance

Job Title: Glazier

Grade: S01

REQUIREMENTS

EDUCATION and EXPERIENCE

A/I/T*

E1

Recognised C&G Apprentice trained in Glazing or associated trade NVQ level 3 or equivalent

A

E1 

Multi-skills training to a minimum of NVQ3  or a willingness to be trained when employed by LBI

A

E2 

Blue Craft CSCS Card or have the required qualifications, capacity and willingness to complete the safety test and obtain the relevant CSCS card prior to starting employment

A

E3 

Experience of delivering high quality Glazing in domestic properties using a range of portable power tools and equipment

A/I

KNOWLEDGE, SKILLS and ABILITY

E5

Demonstrates a comprehensive awareness of good construction safety practices and the application of safe systems of work including asbestos awareness, working at heights (including safe use of ladders, step ladders and scaffolds)

A/I

E6

Demonstrates the ability to organise your own workload, appropriately prioritising, ordering necessary materials and plant and working unsupervised for long periods of time

A/I

E7

Demonstrates the ability to work as part of a team, taking pride in the work completed and actively contributing to the team meeting the performance targets.

A/I

E8

Demonstrates the ability to verbally communicate with customers and colleagues, with the ability to answer customer queries clearly and concisely and maintaining constructive, effective working relationships with colleagues.

A/I

E9

Demonstrates the ability to communicate in writing in order to maintain records of materials used, complete job sheets and requisitions, use PDA’s, and follow written instructions, procedures and policies

A/I

E10

Demonstrates the ability to provide the highest standards of quality and customer service, including an understanding of how to work with customers from a variety of backgrounds and with a variety of needs.

A/I

E11

Demonstrates an adequate level of fitness to carry out the duties required, including the manual handling of tools and equipment, driving a vehicle, kneeling and twisting to carry out certain tasks.

A/I

E12

Demonstrates a willingness to work flexibly in the interests of the service with a demonstrable ability to respond positively to new ideas and changes in working practices and procedures

A/I

E13

Displays an awareness, understanding and commitment to the protection and safeguarding of children and young people. and or vulnerable adults

A

E14

Ability to pass a literacy test covering spelling and grammar.

A/T

COMMITMENT TO EQUAL OPPORTUNITIES

E15

Ability to adhere to the Council’s Dignity for All policy.

A

SPECIAL REQUIREMENTS OF THE POST (Delete or amend as appropriate)

E16

This role will require you to obtain an Enhanced satisfactory clearance from the Disclosure and Barring Service formally known as the Criminal Records Bureau (CRB) Disclosure

E17

This post requires a clean driving licence

A

E18

This post needs to meet the requirement of the Baseline Personal Security Standard

E= Essential   

*Assessed by:     A= Application        I= Interview      T= Test

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