Store Manager
Job Type : Permanent, Full Time
Salary : £30000 – £34000/annum Plus Bonus Scheme
A unique opportunity to work with a beautiful fashion and lingerie brand in the metropolitan location of Liverpool!
My client provides a luxurious shopping experience, along with exceptional customer service and outstanding quality in a modern and beautiful setting both in store and online. With over 10 years in the industry and stores across the UK, this iconic brand has built up a strong community and fashion following.
They are now looking for a Store Manager in this already successful store, to lead and motivate a team to drive success and deliver exceptional customer service.
What will your duties be as store manager?
* Complete and analyse all daily and weekly sales documentation reacting quickly to varying
sales performance and trends, developing management teams understanding
* Demonstrate and establish the highest levels of customer service, add on sales through
thorough training and coaching of colleagues to deliver the ultimate shopping experience
* Communicate targets to each colleague and store management through meeting, diaries and
handovers
* Report sales and business performance to area manager and attend meetings as required
* Build relationships with head office departments and openly network across the business
* Plan ahead for scheduled events such as promotional changes utilising all team members and
their skills ensuring consistent presentation standards
* Appraise staff regularly using the relevant assessment methods i.e. probationary and
annual review
* Assist the business when required to support store openings, training, disciplinary and
problem solving meetings as well as local store issues
* Succession plan for the future to build a talent pool for progression within the business
* To coach colleagues when there is a short fall in individual performance and taking the
appropriate performance management action if necessary
What are we looking for in you?
* Results Focus – achieve goals, targets, provide excellent customer service and objectives
in agreed deadlines
* Management Controls – ensure colleagues understand and carry out their key
responsibilities, react to objectives and achieve business objectives
* Team Building – motivate the team and utilise their different qualities to enhance the
overall effectiveness of the team
* Planning and Organising – effectively schedule and overcome obstacles and adjust plans as
necessary, ensuring the right people are in the right place, at the right time
* Leadership and communication
* Colleague Development and Performance Management – train, coach and develop colleagues and
take ownership for performance issues and manage conflict effectively. Take responsibility
for recruitment and selection
* Must have a fashion background
If this very rare opportunity is right for you, then please apply by clicking the link below or call Akshi Kular on (phone number removed) for more information.
Mandeville is acting as an Employment Agency in relation to this vacancy
More Information
- Address Liverpool, Merseyside
