Print Account Manager 25 views

Print Account Manager

Job Type : Permanent, Full Time

Salary : £25000 – £30000/annum

Print Account Manager

Customer Service Executive

Coalville

Immediate start

Permanent Opportunity

Salary: £25k-£30k per annum depending on experience

Hybrid working opportunity

James Grace Associates is currently recruiting for an experienced Print Account Manager / customer service representative to join well-established team in the Coalville area. This is a fantastic role that offers additional perks ideal for someone with relevant experience who is wanting to develop their career as a Printing Account manager / customer service representative.

The successful candidate will be responsible for account managing new and existing clients.

Your Job as a Print Account Manager will involve….

Building strong customer relationships with new and existing clients – no sales involved

Taking orders via both telephone and email

Create product specification

Inputting data onto Label Traxx System

Providing estimates

Raising job tickets

Communicating with production

Raising purchase orders with outside suppliers

Stock management on client products where required

As a Printing Account Manager, you will have…

Knowledge of Flexographic or Lithographic printers

Background in labels or packaging industry

Experience in Microsoft Package

Experience of a Printing Account Manager / customer service executive

Technical knowledge of the industry

Ability to handle complaints effectively

Skills required:

Problem solving

Time management

Attention to detail

Organised

Negotiation

Good customer service

Technical skills required:

Microsoft office experience required

Label traxx (preferred)

Knowledge on label production and label printing processes

Experience – 3-5 years within Customer service role in a print / label / packaging industry

In return you will receive…Benefits:

Competitive basic salary up to £30,000 per annum depending on experience

Working hours 8:30am – 5pm (full time)

Opportunity to progress within the business

Training provided on internal systems

Car parking available and on-site electric car charger

Hybrid working

Holiday package

Christmas company closure

New equipment

Pension contribution

10 days per year paid sick leave

If you are interested in the above position, please apply directly through this website or for more information contact Natalia Wolski at James Grace Associates

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