Assistant Housekeeping Manager
Job Type : Permanent, Full Time
Salary :
Job Reference: /HF/20-06/891/45
Job Title: Assistant Housekeeping Manager
Location: Princess Street, Edinburgh
Salary: Competitive
Contract: Permanent
Hours per week: Variable shift rota – 40 hours per week
Business Overview
The Atalian Servest workforce is made up of 30,000 passionate, responsive, and knowledgeable colleagues, all of whom deliver sustainable and award-winning FM solutions to our clients.
Job Overview
We are now recruiting for an assistant housekeeping manager to support our team at the Waldorf Astoria Edinburgh – The Caledonian, known locally as the “Caley”. You will be responsible in supporting the Housekeeping Manager in overseeing all housekeeping operations to deliver an excellent Guest and Member experience while evaluating guest satisfaction and setting department targets and objectives.
This is an iconic 5-star hotel which was built in 1903 and is one of Edinburgh’s most significant landmarks. Standing proudly at the West End of Princes Street, this former Victorian railway building hotel nestles in the shadow of Edinburgh Castle. Its reputation for style and excellence has attracted international visitors and notable personalities for over one hundred years.
This is a busy hotel that thrives on global and local leisure guests exploring the capital city. The hotel has a very strong corporate market due to extensive conference and meeting room facilities.
Benefits
28 days paid Holiday.
Employee referral Scheme.
Employee retention scheme.
Rewards and recognition scheme.
Learning and development opportunities.
Supportive working culture and access to a 24-hour employee assistance programme that you would be able to contact which offers support and advice.
Mobile, legal, bicycle, breakdown, and retail discounts.
Discounted gym membership.
Eye test and glasses reimbursement.
Cycle 2 work scheme.
Meals on shift.
Access to discounts on F&B and accommodation.
Key Responsibilities:
Supervise, train and work alongside all housekeeping staff to ensure all hotel rooms and public areas are cleaned to a very high standard and always in the best condition. You will liaise with the management and heads of departments to ensure all areas of the hotel are clean and tidy.
About You:
Applicants must have the right to work in the UK
Excellent time management and leadership skills.
Excellent supplier relationship skills as you will be dealing with suppliers of linen, guest supplies etc.
Ensuring company policies are maintained at all times.
An exceptional eye for detail with the ability to prioritise well and keep the department running ensuring SLAs are met and exceeded.
Strong knowledge of Hotel/ Housekeeping Health and Safety legislation and be proactive in the reduction of onsite accidents.
Excellent customer focus with the ability to gain commitment from team members as well as building excellent relationships with clients, customers and team members.
Must be able to work under pressure and have strong management capability- we work to sometimes very tight deadlines.
IT literate, especially in Word, Excel, and Outlook.
Housekeeping management experience within a hotel is essential.
How to apply
If you are interested to join a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply!
Alternatively, if you know someone whom you feel would be a good fit for this vacancy, click the link below to refer them and you could win up to £500! (T&Cs apply)
https://(url removed)/b/form/f3343c912a8643b69cfdc89dc2bbba8f
Diversity & Inclusion
We are an equal-opportunity employer and are proud of the diversity represented across our business. In 2021 we won the IWFM award for our diversity and inclusion initiative, CHROMA and we are proud to have also achieved the Disability Confident Level 2 Standard as well as being signatories of the Race at Work Charter and Mental Health at Work Commitment
More Information
- Address Princess Street, Edinburgh
