Bi-lingual Sales Administrator (German Speaking)
Job Type : Permanent, Full Time
Salary : £25000 – £30000/annum
Bi-lingual Sales Administrator (German Speaking)
Telford
Permanent
Circa £30,000 per annum plus benefits
Monday – Friday 37.5 hours per week
This is a fantastic opportunity to join a leading manufacturer with offices based in Telford. Working in a fast paced, busy environment you will be providing administrative support to more experienced members of the team as well as providing excellent customer service to a varied customer base. With this role, you could be looking after the German market, so we are ideally looking for someone with German language skills.
Responsibilities and duties will include, but not limited to:
* Prepare accurate and timely quotations
* Take ownership of customer orders, input accurately onto the system to result in accurate manufacturing planning, sales forecasts and inventory control
* Progress and track orders to ensure customer satisfaction levels are maintained Ensure accurate records are maintained detailed current status. Maintain accurate orders and process file. Keep up to date with current status and obligations of orders and relevant logistical issues, to ensure effective response to customer requests for delivery information
* Keep customers updated on key developments in relation to specific orders
* Time manage and prioritise all administrative functions maintaining an effective, up to date, customers database to highlight relevant key contacts.
* Liaise with Purchasing Planning team to obtain accurate lead times in relation to purchased products
* Establish effective communication system with Distribution team, specifically relating to shipping instruction and specific labelling requests, in addition to all other information needed for efficient warehouse operation
* Deal effectively with issues as they arise, taken responsibility and progress issue through to satisfactory resolutions for the customer
* Complete reporting requirements as directed by the Customer Service Manager
* Generate new and repeat sales through direct contact with potential and existing customers
* Support external sales team with onsite customer visits
* Follow up on leads as directed by the Sales & Marketing team
* Support education of customers through the use of available internal resources
* Coordinate necessary technical support through liaison with relevant departments to ensure that the customer queries on products are responded to quickly to maximize potential
* Account management support for lower value accounts to ensure customer satisfaction and identify further opportunities for sales
* Update leads/opportunities through CRM system
Skills and Experience
To be considered for this opportunity, you will have worked in a similar customer service or inside sales role. You must be IT literate and be proficient in MS Office package. You should have a flexible, can-do attitude as well as be conscientious of doing a good job. You must possess strong communication skills and be a team player. Fluent in a second language – ideally German. Understanding of supply chain management principles from customer demand through to on-time delivery of product to customer.
The application process:
We will carefully consider your details and advise you if we're able to progress with your application within 72 working hours. If you do not hear from us within this time your details won’t be retained. So, if you're not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment.
About Us
Prince Personnel are an employment agency working on behalf of our client. Whether you’re seeking a new permanent position, temporary assignment or contract you’ll find us easy to deal with. Located in thriving Telford, we focus on jobs in Shropshire, Staffordshire and North Wales. Prince Personnel specialise in commercial, accounts and finance and technical recruitment. With the best jobs around we are an independent agency working hard for you.
Reference: DE25460
More Information
- Address Telford, Telford and Wrekin
