Business Analyst
Job Type : Permanent, Full Time
Salary : £50000 – £60000/annum + excellent benefits
Business Analyst – software development projects – Chorley/remote
Business Analyst is required by highly successful, prestigious and global organisation. Based remotely with weekly visits to the office in Chorley (Lancashire).
You will help to define and deliver an exciting digital transformation programme of work, to standardise and harmonise business processes across CRM, E-commerce and Order Management. The primary focus initially will be on the end to end Business and Customer CRM processes, championing design standardisation and best practices, with an appreciation of related applications in the context of the customer journey.
Key responsibilities and accountabilities
* Lead workshops with business stakeholders to confirm requirements
* Documenting Business Process Clearly communicates business requirements to the team/wider business
* Responsibility for creating Epics, User Stories or Functional Specifications Overall responsibility for Product Backlog grooming/User Story prioritisation
* Attends Backlog grooming/Sprint Planning/Stand-Ups/Sprint Show & Tell ceremonies.
* Sign off of delivered Acceptance Criteria User Acceptance Testing
* Build and maintain relationships with the Stakeholders
* Identify and recommend feature enhancements based on analysis and understanding of business processes Knowledge, Experience and Technical Skills
* Good experience of working on CRM focussed business design
* Experience with working on digital platforms UX and customer journey/insight experience
* Experience in Business Process Mapping and requirements
Excellent training and career development opportunities for the right candidate.
Basic salary £50-60,000 + excellent benefits
Based Chorley / Remote
More Information
- Address Chorley, Lancashire
