Café Manager
Job Type : Permanent, Full Time
Salary : £23000 – £25000/annum
Café Manager
Salary: £23-25,000 depending on experience.
Canterbury CT1 2SJ
Hours: Full time hours over 5 days per week. Hours can be flexible week by week but will include weekends
Love Brownies is a rapidly expanding chocolate brownie business based in Yorkshire with cafes and shops across the UK. We have an exciting new opportunity for a capable and hardworking manager to join the team at our Canterbury Café.
As Café Manager, the ideal candidate will be oozing with energy and positivity and have excellent customer service skills. The venue offers award-winning brownies which are individually handmade, as well as freshly roasted coffee and an excellent range of delicious breakfasts and lunches.
The role will involve working front of house to delight customers – Love Brownies is about making people smile. The role will also involve preparing and serving our simple yet delicious savoury menu. You will be required to talk confidently about our products and ensure that our award-winning brownies and specials take centre stage.
Responsibilities also include managing and co-ordinating a team to cover the cafe seven days a week. We need someone who is barista trained and committed to providing exceptional customer service. Experience of managing people is essential.
General responsibilities
To manage the Front of House service
Ensure that an exceptionally high standard of customer service is delivered at all times – taking opportunities to go the extra mile to make customers smile
Designated key holder responsible for locking up and opening up
Cashing up the tills after service
Ensure a clean and tidy environment at all times
Deal with and resolve complaints to the satisfaction of the customer and the management team
Constantly improving and maximising sales.
Managing stock, placing orders, completing monthly stock takes
Lead by example as a pro-active member of the team
Experience & skills
Experience of managing people is essential.
Must have exceptional customer service skills
A food hygiene certificate would be preferable but not essential
Be well organised and motivated and have a real passion for customer service
Must work well under pressure with the ability to multi-task
Be trustworthy and have a flexible approach to work and a willingness to learn
Be willing to go that extra mile!
Employment details
Location: Whitefriars Shopping Centre, Canterbury CT1 2SJ
Hours: Full time hours over 5 days per week. Hours can be flexible week by week but will include weekends.
Salary: £23-25,000 depending on experience.
To apply for this role, please apply with an up to date CV detailing how your experience matches the requirement of the role
More Information
- Address Canterbury
