Call Centre Customer Service Representatives
Job Type : Contract, Full Time
Salary : £10.77/hour
Call Centre Customer Service Representatives
6 Months
* They will be first point of contact for ALL calls coming into the call centre, candidates will be redirecting calls to relevant teams and supporting both internal & external customers.
* Looking for candidates with strong customer service both written and verbally, Microsoft office experience is required.
* Must be able to demonstrate customer service skills.
* Training will last up to 4 weeks (2 weeks classroom based, and 2 weeks job shadowing)
* They will be working 3 shifts – 8am4pm, 9am-5pm and 10am-6pm
* Pay rate will be £10.77 per hour
Job Description: Summary: Call Centre Customer Service Representatives
The main function of an administrative assistant/executive assistant is to provide high-level administrative support by handling information requests and performing clerical functions.
A typical administrative assistant acts as information and communication managers for an office.
Job Responsibilities:Call Centre Customer Service Representatives
• Perform general office duties such as ordering supplies, maintaining records management systems, and performing basic bookkeeping work.
• Prepare invoices, reports, memos, letters, financial statements, and other documents.
• File and retrieve corporate documents, records, and reports.
• Open, sort and distribute incoming correspondence, including faxes and emails.
• Prepare responses to correspondence containing routing inquiries.
Skills: Call Centre Customer Service Representatives
• Verbal and written communication skills, multi-tasking, customer service skills and interpersonal skills.
• Ability to work independently and manage one’s time.
• Ability to keep information organised and confidential.
• Previous experience with computer applications, such as Microsoft Word, Excel and PowerPoint.
Education/Experience:
• High school diploma or equivalent required.
• 0-2 years experience required
Interested Please apply
More Information
- Address CW8, Northwich, Cheshire West and Chester
