Claims Handler
Job Type : Temporary, Full Time
Salary : £10.06/hour
Job Title Claims Handler
£10.06ph, Free Parking, On Bus Route, Refreshments and Cooking Facilities, Supportive Team and Excellent Working Environment, 8.30am-5pm Mon-Fri
Job Role Due to continued success and expansion plans the Doncaster site of a multi-site pharmaceutical organisation that has an exciting opportunity for a claims handler/customer service advisor to join them. You will provide support to the client service managers and the customer base in:
* Dealing with all queries over email and telephone.
* Dealing with all claims, handling of expectations and queries etc.
* Process faxed orders and Email orders.
* Process Transfer orders, adding on relevant supplier information and order requests.
* Check customer orders received electronically, meet set deadlines.
* Advise and help customers with out-of-stock situations.
* Maintain a back-order report, releasing immediately on receipt of stock from suppliers.
* Filing, matching of paperwork and end of month archiving.
* Enter stock adjustments as instructed on docket forms.
* Assist in customer credits and re keys.
* Raise Purchase Credit Requests when necessary. (PCR)
* Control and respond to all insurance claims.
* Dealing with claims of short/damaged goods.
* Arrange and process through any returns.
* Liaise with all departments to conclude any irrelevant investigations.
* Complete and investigate all Q Plus relevant actions. (Quality Management System)
* Produce any necessary reports when requested by other departments
* To be flexible in working sufficient hours to ensure the needs of the Company are met.
Requirements We would expect the successful claims handler to be able to demonstrate a good working knowledge of Microsoft office, be an excellent communicator with a friendly and confident telephone manner. You will be supported 1 to 1 to become familiar with the companies processes and procedures. This would be an ideal role for you if you have worked in a claim’s handler, customer service advisor or a sales support position
Company
Information You will be joining the Doncaster site of a company that has been established for over 100 years that have an enviable reputation within the sector. Working directly with the client service managers this role offers a variety on a daily basis. He organisation are synonymous with delivering an outstanding quality service and are keen to recruit a claims handler who strives to achieve the same. With a dedicated head of client service managers this role offers intense training and coaching and ultimately opportunities to progress within the organisation.
Benefits Free Parking,
On Bus Route,
Refreshments and cooking facilities,
Supportive Team and Excellent Working Environment
£10.06ph
Location – Doncaster
Duration – Temp to Perm
Hours – 8.30am-5pm Mon-Fri
Travail Employment Group is operating as an Employment Business. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If you do not hear within 7 days you have not been successful on this occasion and unless otherwise advised, Travail will keep your details on file and contact you with future relevant opportunities
More Information
- Address Doncaster, South Yorkshire
