Client Services Support
Job Type : Permanent, Full Time
Salary : £25000 – £28000/annum DOE
R13 are working in partnership with a well-respected, award winning financial advisory organisation, offering their services across Norfolk and Suffolk. This is an opportunity for an individual to join an impressive client services support team who have a wealth of knowledge and expertise and utilise their experience across the firm’s Financial Administration and Paraplanning departments.
Based in the Norwich Office, this is a full time, permanent position working 37.5 hours per week, Monday to Friday 8.30am – 5pm, and is offering a salary between £25,000 and £28,000, depending on experience.
The company
This highly successful financial advisory organisation provides a wide range of services to their client base, priding themselves on their exceptional service, gaining them a number of industry awards. With a team of experts, this organisation offers a challenging, yet supportive working environment, fostering the professional development of the team.
The benefits
23 days annual leave + bank holiday, increasing with years of service, generous pension scheme, medical insurance, death in service, employee assistance programme, childcare schemes, professional development opportunity and more!
The day to day
* Providing integral administrative support to the business.
* Liaising with clients and product providers via telephone, letter and email.
* Handling client queries promptly and clearly.
* Preparation of client files, meeting notes and plan information on behalf of colleagues.
* Accurately inputting client information onto internal systems.
* Providing appropriate documentation to enable changes to be processed.
* Arranging the set-up of all policies and plans and producing plan information.
* Liaising with Paraplanners to ensure client reports are issued promptly.
* Preparing valuation reports regularly.
* Ad-hoc duties as required.
You will have/be
* Previous experience in a similar role in a financial environment is desired.
* Strong written & verbal communication skills, with the ability to build and maintain profession rapport.
* A team player, with a good initiative and the ability to take charge of their own workload.
* Excellent interpersonal skills.
* Organised with good time management skills.
* Highly numerate with excellent problem-solving skills and consistently solutions focussed.
* Computer literate with working knowledge of Excel, Word, Outlook and PowerPoint
How to apply
To hear more details about this fantastic opportunity please email your CV to Rosie Branford – Senior Recruitment Partner at rthirteen recruitment. If you don’t hear from us within 5 working days upon initial submittal of your CV, please assume you have been unsuccessful
More Information
- Address Norwich, Norfolk
