Clinic Coordinator (Temp)
Job Type : Temporary, Full Time
Salary : £12.49 – £12.50/hour
Our Client is looking to recruit a temp for min 2 months in there Clinic Coordinators team. You will be based in superb modern offices very close to Five Ways, this is a lovely opportunity to join a forward thinking, exciting new organisation.
Your role will be to effectively coordinate contracts by liaising with Consultants, nurses and hospitals to arrange service delivery.
* Liaising with hospitals to identify requirement dates and ensuring appropriate staff are available.
* Confirming arrangements with hospitals, Consultants and Nurses for future work
* Booking travel for Clinical Staff, paying attention to locations/distances and working with policy
* Maintaining a record of availability for all Clinical Staff
* Working with Clinical Support Team to identify suitable members of Clinical Staff for contracts
* Building and maintaining strong relationships with key customers to ensure customer satisfaction.
* Administration including booking patient appointments, sending confirmation letters and carrying out call confirmations
* Monitoring patient outcomes and ensuring appropriate follow up where required including processing test results
* Supporting the Operations Manager to implement service improvements
* Occasionally taking part in the on-call telephone rota over weekends and evenings
Skills and Experience
* Professional customer service approach
* Excellent communication skills and a great telephone manner
* Methodical and systematic
* Able to communicate at all levels
* Attention to detail
* Organised and efficient with excellent planning and prioritising skills.
* Exceptional IT skills
* Healthcare background and knowledge of medical terminology is desirable
This is a great opportunity to work in a lovely environment, with like-minded genuine, hardworking people. If you are available to temp we want to hear from you asap
More Information
- Address Birmingham, West Midlands (County)
