Credit Controller
Job Type : Permanent, Full Time
Salary : £26000/annum Plus Benefits
The Sales Ledger Controller reports to the Sales ledger Supervisor. The position holder is responsible for ensuring invoices are collected within the agreed payment terms; the production of accurate and timely reconciliations and dealing with invoice queries – some of which are of a complex nature. There is also a requirement to fulfill other ad hoc day-to-day duties in order to ensure effective, efficient and accurate financial operations, whilst complying with company policies and procedures to ensure that a high level of customer service is upheld at all times.
Accountabilities:
* Responsible for a portfolio of customers’ worth up to £45 million annual revenue for specific companies within the Cambian Children’s Services.
* The production, reconciliation and explanation of complex scheduled payments received from customers.
* Resolve unallocated cash balances on a timely basis.
* Production of an updated analysis of overdue debt.
* Chasing invoices by phone or email to reduce the debtor balances and debtor days.
* Resolving invoice and billings queries and referring internally, as required, for timely resolution.
* To assist Finance, particularly management Accounts with the month end process.
* To understand and apply GDPR when dealing with customers and data recording/storage.
* Resolving complex rate and split funding queries.
* Assisting with internal and external audit requirements as instructed.
* The position holder will be expected to build and maintaining good relationships with customers by understanding their operations and determining how best to ensure payment terms are met.
* Supporting Senior Management with query/invoice/payment updates.
* Building relationships with internal and external stakeholders.
* To ensure monthly cash and overdue debt KPIs are achieved.
Personal Characteristics
* Personally aligned with our core values and beliefs; care, honesty, open, driven and committed.
* The ability to cope with deadlines and prioritise work demands whilst remaining professional and focused.
* Organised and methodical.
* Adaptable to change in a fast paced dynamic environment.
* Excellent communication skills and an ability to liaise appropriately with stakeholders and customers at all levels including cross function Department Managers.
* A team player with a collegiate attitude and willingness to help others and go beyond their formal role.
Experience and Skills Required
Essential
* Proven experience and knowledge of the processes of allocations, postings, journals, debits and credits.
* Intermediate Excel experience (Pivot table, Formulas, V-Look up, Conditional formatting).
* Demonstrable capabilities to produce accurate and timely reconciliations of debtor and sales ledger accounts.
* Previous experience of dealing with large complex ledgers.
* Excellent communication skills and record of accomplishment of building strong relationships with customers.
Experience and Skills Desirable
* ICM or AAT qualified working towards qualifications.
* Credit control experience with NHS/Public sector.
The job description is subject to change as the role evolves
