Credit controller
Job Type : Permanent, Full Time
Salary : £20000 – £23000/annum
Job Title: Credit controller
Reports to: Senior Credit Controller
Working environment: OFFICE BASED Mon-Fri 9am-5pm
Primary Location: Blofield Heath Norwich Norfolk NR134SB
ETP CARD PROCESSING LTD (SNAP ACCOUNT)
Purpose of role:
Reporting to the Senior Credit Controller, this role includes
Operational & Financial Excellence:
* Post sales cash and allocate promptly and accurately daily
* Keep overdue lists up to date
* Send copy invoices and payment links to customers
* Deal with customer queries via e-mail and telephone
* Send statements and reminder letters
* Chase overdue debts by telephone
* Pass overdue debts to debt collection agency
* Keep customer records updated
* Credit check new customers
* Ensure standard operating procedures are in place for all processes within the department
* Manage ad hoc project work
* Develop and maintain strong working relationships with all key stakeholders
* Identify efficiency saving opportunities
People Focus:
* Execute your responsibilities ensuring objectives are delivered to the standards and timescales expected
* To recognise the role that teamwork has in the Company’s success and contributes to this through displaying enthusiasm, co-operation and flexibility; treating others the way they would wish to be treated themselves and promoting an enjoyable and high performance work environment.
Skills/Qualifications/Experience:
* Demonstrable experience of working within a commercial, progressive business which is part of large group.
* System skills including advanced Excel
* Experience of chasing debts by telephone and email
* Able to be hands-on with a positive attitude
* Highly developed communication skills including the ability to work effectively with a diverse group of people as well as alone
* Control and compliance minded
* Excellent attention to detail
* Experience of using Sage accounting software
* Experience of working in a multi-currency business.
* Mathematics and English GCSE/O level
