Customer Account Executive
Job Type : Permanent, Full Time
Salary : £21000 – £22000/annum
Customer Account Executive
Location : Peterborough
Salary : £21000
Job Responsibilities
Liaise with agency partners and confirming content and schedules
Manage internal workflows and systems.
Instigate and maintain client outreach and new client onboarding; explaining systems and best practice to new clients.
Work closely with the Senior Audio Producer and Account Manager.
Maintain client contact using communication skills and keep updated contact notes.
Monitor email inbox and ensure urgent response.
Schedule posting for content on social media platforms including TikTok, YouTube, Instagram and more.
This is a full time office based position.
Experience & Skills required
Previous customer facing role.
Excellent communication and relationship building skills.
Ability to take ownership of issues and follow them through.
Excellent team player with the ability to use own initiative when required.
Understanding of current social media, trends and content creation
More Information
- Address PE2, Longthorpe, Peterborough
