Customer Service Administrator
Job Type : Temporary, Full Time
Salary : £9.50/hour + Holiday Pay
Customer Service Administrator
Telford, Shropshire
Temporary – circa 4 months
£9.50 per hour plus holiday pay
Monday – Friday 9am – 5.30pm
Our client is looking to recruit a temporary Customer Service Administrator for a period of around 12-16 weeks. The role will be starting on or around Monday 18th October. This is a good opportunity for someone to earn some cash over the Christmas period whilst also gaining some more experience on their CV.
Responsibilities and duties will include, but not limited to:
* Dealing with incoming/ outgoing calls
* Transferring calls to relevant department when required
* Processing payments onto database
* Updating customer records including contact details and payment information etc.
* Processing receipt requests
* Sending and responding to customer emails
* Updating customer reports
* Advising Supervisor of any discrepancies
* Escalating customer complaints to Supervisor/Manager
* Use of MS Excel, including mail merge function
* Any additional duties as required
*
Skills and Experience
Full training will be provided for this position but you must have previous office experience. You will have excellent accuracy and attention to detail and must be highly numerate and literate. You will have good communication skills with an excellent telephone manner. You must have the ability to work on your own initiative and as part of a team. You will also be IT literate with knowledge of Microsoft Word and Excel. You must be available to start work at short notice on Monday 18th October.
The application process:
We will carefully consider your details and advise you if we're able to progress with your application within 72 working hours. If you do not hear from us within this time your details won’t be retained. So, if you're not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment.
About Us
Prince Personnel are an employment agency working on behalf of our client. Whether you’re seeking a new permanent position, temporary assignment or contract you’ll find us easy to deal with. Located in thriving Telford, we focus on jobs in Shropshire, Staffordshire and North Wales. Prince Personnel specialise in commercial, accounts and finance and technical recruitment. With the best jobs around we are an independent agency working hard for you.
Reference: SW24309
More Information
- Address Telford, Telford and Wrekin
