Customer Service Administrator 17 views

Customer Service Administrator

Job Type : Temporary, Full Time

Salary : £10.50/hour

Are you looking to start a new office-based career? Are you a friendly individual with previous customer service experience? Candidates with a background is hospitality, retail, office, or graduates would be suitable for this role!

Start Date: ASAP

Location: Waterbeach, Cambridgeshire

Hours: 08:55 – 17:10 – Monday-Friday 36.25 hours per week

Salary: £10.50 per hour + Holiday Pay – overtime rate is paid at £15.75 per hour for anything worked above 36.25 hours.

Duties:

* Answering the telephone dealing with multiple customer enquiries

* Updating the CRM system accordingly

* Processing of sales orders

* Processing high volume emails

* Constructing emails to customers dealing with enquires and complaints

* Being part of a relatively small team, you will need to gain all round experience to help, if necessary, in all areas of the office routine

Skills Required:

* Strong IT skills

* The ability to be organised and efficiently follow through each job

* Be a conscientious team player with good all-round communication skills

* Good telephone manner

* Proven team player

* Be energetic & positive, with a ‘can do’ attitude towards customers at all time

If you like the sound of the role and are ready to take the next step in the recruitment process, please click apply or call Maya at Busy Bee Recruitment. If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Busy Bee Recruitment Ltd is acting as an Employment Agency for this Permanent vacancy

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