Customer Services / Sales Executive 18 views

Customer Services / Sales Executive

Job Type : Permanent, Full Time

Salary : £24400 – £29500/annum

Customer Services Executive / Sales Executive
Full time permanent role
Mon-Fri (Apply online only) – fully office based role
Burgess Hill area. Due to rural workplace location, it is essential to be a driver and have your own transport. Plenty of free parking on site.
Salary: £24400-£29500 plus very good company benefits.
We are delighted to be working alongside our superb and very successful client who are a world leading aviation service provider. This is a brilliant chance to join a large and very established company who offer an excellent working environment and great long term career opportunities
We are seeking someone who is a very good communicator and who has good customer support or sales experience within an office based role.
Duties / Responsibilities
Trade inventory by means of exchange, loan & sale
Broker sales by means of purchase or exchange
Utilise web-based parts databases
Quote customers and follow up quote / sales opportunities
Negotiate with customers and suppliers to maximise profit and minimise cost
Implement credit checks as required, process customer orders, identifying delivery and any special requirements
Develop relationships and business opportunities with customers
Deliver high quality customer service
Monitor customer return units and after sale process
Ensure all customer responsibility costs are recharged
Coordinate with internal departments to ensure on time delivery to the customer
Maintain up to date market knowledge
Adhere to company processes and procedures
Skills / competencies required:
Background in aviation or inventory trading preferred but not essential
Sales and / or customer support experience with the ability to deliver a high level of customer service
Excellent communication skills at all levels, verbal and written
Numerate, accurate with the ability to meet deadlines
Good negotiation, organisational and time management skills
Good computer literacy, familiar in the use of Microsoft Word, Excel and Outlook
Self-motivated and flexible with the ability to succeed in a busy team based environment
Please apply now for this excellent opportunity to join a superb business!
First Recruitment Services is acting as an employment agency on behalf of this vacancy 

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