Duty Manager
Job Type : Permanent, Full Time
Salary : £24000 – £28000/annum
Duty Manager- based in St Albans AL4
Job Purpose:
As Duty Manager you will be responsible for running of the farm park managing both staff and customer operations to deliver an excellent day out for our customers and happy working environment for our staff.
Main Duties and Responsibilities:
Health and Safety
* To ensure all Health and Safety standards are met
* To ensure comprehensive daily/weekly checks are in place
* To support the Health & Safety Manager in any operational audits and risk assessments.
Guest Service
* Ensure the delivery of excellent guest service standards by all staff by continual review, assessment and training to achieve and maintain standards
* To give staff feedback where standards are not met in a process of continual improvement of the guest experience.
* To monitor and record staff attendance.
Staffing
* To support the Head of Operations and play and active role in the recruitment, induction, training and development of operational staff.
* To support the Head of Operations in the delivery of the events programme within the labour budget.
* Ensure that staff are well presented and motivated and engage positively with guests at every opportunity
Site Management
* Responsibility for the cleanliness of the farm park and surrounding site
* Responsible for the management of the Grounds Care contractor ensuring all grounds are mowed, strimmed and weeded as per the agreed contract
* To work with the on-site maintenance team
* To be responsible for the ordering and planting of plants on the farm park
* To manage the Waste and Recycling contractors ensuring we are maximizing our recycling and managing our waste in the most efficient way
Person Specification:
Essential Skills:
* A high level of attention to detail and accuracy
* Process oriented with the ability to see a task through to completion.
* A team player who works effectively with others.
Hours of work:
Your average working week will be 5 days in 7, which will include at least one weekend day each week. Start time is 9am and the farm park closes at 5.30 pm, with additional time required to close the farm park.
If you are interested, please get in touch ASAP or if this is not the exact role you are searching for, please do not hesitate to contact me directly to discuss other opportunities.
Disclaimer – Oasis Personnel strives to be an equal opportunities employer and is committed to treating all applicants alike. Oasis Personnel does not treat any individual on grounds of sex, age, colour, marital status, race, nationality or ethnic or national origin, religion, sexual orientation, disability or membership or non-membership of a trade union, less favourably than others. All vacancies advertised are open to all ages
More Information
- Address AL4, Tyttenhanger, Hertfordshire
