Fluent German Customer Administrator
Job Type : Contract, Full Time
Salary : £23000 – £25000/annum
Sue Ross Recruitment are currently looking to recruit fluent German speakers to work for our fantastic clients within the manufacturing industry. This full time, 12 month contract will be perfect for individuals who also have experience within customer service.
Our well established client have built up an outstanding reputation for themselves since being founded over 150 years ago and are looking for enthusiastic, confident, and efficient individuals to join the team and provide excellent customer service for their clients. Offering a 36.5 hour week with an early finish on a Friday and hybrid working, this is an excellent opportunity to join a company with a great work life balance who really value their staff.
Based within the automotive department, day to day duties will include:
* Placing customers sales orders in a timely fashion
* Receiving and handling complex customer needs via incoming mail, telephone, and/or electronic contact regarding the organization’s products and/or services
* Handling all levels of complexity in orders (including export paperwork and certifications).
* Having a pro-active mindset and supporting the Team overall, ensuring positive reinforcement in the team
* Contributing actively alongside Senior Customer Service Specialists
* Participating in key meetings upon request
* Responding to a wide scope of inquiries and/or complaints and liaising with the necessary departments where relevant.
* Assisting with reviewing and coordinating customer service activities as required or directed by management.
* Developing and reviewing correspondence and documentation as appropriate regarding interaction with customers and responds to questions and concerns.
* Building customer relationships and serves as a liaison between sales personnel and customers.
* Performing other duties as assigned
Please note to be considered must be fluent in both in written and spoken German and English.
Unfortunately, due to the number of applications we receive, we are unable to provide individual feedback to all applicants. Please assume that if you do not hear from us within 72 hours that your application has been unsuccessful on this occasion.
May we take this opportunity to thank you for expressing an interest in one of our roles and wish you the very best in your search for employment
More Information
- Address Sheffield, South Yorkshire
