Food and Beverage Duty Manager
Job Type : Permanent, Full Time
Salary :
What you'll be doing:
Food and Beverage Duty Manager
32k basic
Levy perks:
On-going training & development
Medicash – Healthcare benefits, including dental, optical and therapy treatments. (Includes up to four dependent children)
Exclusive Benefits & Wellbeing site (Perks at Work)
Entertainment discounts – Up to 55% off cinema tickets
Health & wellbeing discounts – Discounts for Nuffield Health (20%) and Pure Gym (10%)
Travel discounts – Discounts for holiday companies such as TUI and Expedia
Shopping discounts – Save up to 15% at high street and online stores by purchasing Shopping Cards. Many of the Shopping Cards can be reloaded, and some can be used online to double your savings with existing online offers
Meals on duty
Travel Loan (after 3 months service)
Vodaphone discounts
Employee Assistance Programme
3 days additional leave, following return from Maternity
Day off for Babies first birthday
Holiday Purchase scheme
Professional subscriptions Role based at the world famous Stamford Bridge!
Levy UK are looking for a fantastic F&B Duty Manager at Chelsea football club.
Overall Purpose of the Role
To assist the Operations team in delivering operational efficiency, planning and presentation of the food and beverage offer to Chelsea FC guests on match days and non-match days
To support the business in the following areas across the CFC estate; Retail catering, Chelsea Health Club, Frankie's Sports Bar and Grill, Tea bar, Under the Bridge and Kingsmeadow stadium
Assisting the Operations team in ensuring all standards are achieved on non-match days and match days to the required standard
To support the team in achieving and where possible exceeding the budget. To supervise the day to day hospitality setup team and ensure all hospitality areas of the stadium are ready for match days and event days
Liaising with the Deputy Head of Hospitality to deliver best practice, to drive, change and constantly deliver the business objectives
To provide strong leadership whilst delivering and managing the Hospitality Operations function and working with the Levy UK team to support any technical initiatives launched at Chelsea FC
To ensure the smooth planning and delivery of a first-class service to the internal customer base and all customers within the venue Operations
To ensure that all company quality standards in every aspect of the operation are always adhered to
To effectively communicate company standards to your team and monitor adherence to these standards. Deliver effective, motivational and informative pre-shift briefings to team members
To ensure that the opening and closing procedures of the department are adhered to at all times
To make certain that all on site documentation is completed to the agreed standard and timescale and that an effective system is in place for the filing, storage and retrieval of all document. This includes but is not limited to H&S sign offs, Duty Manager checklists and other daily departmental sign offs that occur through the business.
Actively deal with customer comments in a positive manner
To lead by example and ensure members of the team wear the correct, full and clean uniform whilst on duty
To respond to the pace of the business; remain productive during busy periods
To report all maintenance issues and hazards as in the Company Health and Safety Manual.
To build and maintain relationships with sponsors, contractors, partners, key clientele and suppliers as per the needs of the business
To actively take lead on the events that are allocated to you by the Deputy Heads of Hospitality and Event Catering. This includes independently carrying out staffing plans, bespoke orders, attending pre conferences with the relevant stakeholders and liaising with suppliers directly to tailor an event to the client needs and deliver operational excellence. Person Specification
A high level of influencing and interpersonal skills, capable of working collaboratively with team members and managing stakeholders at all levels of the organisation
Excellent skill set (beverage knowledge, technical organisation, time management)
Understanding of production planning and optimising resources correctly
Proven competence of using systems and / or technology to enhance the operation
Passionate about food development and an eye for detail
Self-motivated
Highly confident and positive
Proactive with a "can do" attitude Team Leadership & Coaching
Realises the potential in everyone
Inspires others to deliver
Is passionate about celebrating success
Builds relationships on integrity, respect and trust
Structured and approachable
Collaboration and influencing
Develops loyalty to Chelsea FC and Levy UK
Displays best practices across the business
Demonstrates contagious enthusiasm that rubs off on others
Client and Customer
Builds genuine partnerships with clients
Listens and acts on what customers want
True proprietor of the brand Who we are:
Levy UK + Ireland is the sports and hospitality sector of Compass Group UK and Ireland . It is the market leader in the provision of legendary food and drink experiences at some of the UK's most significant sporting, arena, and leisure venues.
Through strong client partnerships, Levy UK + Ireland creates bespoke food concepts, service standards and pioneering design, implementing a guest-first approach and ongoing innovation at each venue. With a company-wide passion for food, Levy UK + Ireland creates menus and food experiences that feature fantastic seasonal dishes, with a strong focus on British ingredients.
As well as providing tailor-made concepts for its clients, Levy UK + Ireland also delivers corporate hospitality, event catering, venue sourcing and support services, through its portfolio of businesses. These include Keith Prowse , Payne and Gunter ,and Lime Venue Portfolio .
Website https://(url removed)/
LinkedIn Levy UK
Twitter @Levy_UK
Instagram @Levy_UK_ Ireland
Facebook @Levy_UK
Levy UK + Ireland is a sector of Compass Group UK and Irelandwhich is part of Compass Group Plc, the world's leading foodservice company. We specialise in providing food, vending and related services on our clients' premises. The company operates across the core sectors of Business + Industry, Defence, Offshore + Remote Site, Healthcare, Education, Sports + Leisure and Vending with an established brand portfolio.
Please note that we reserve the right to remove this advert prior to the advertised date, dependent on the level of response received. You are therefore advised to apply at your earliest convenience.
Compass Group UK+I
More Information
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