Front Of House Manager 35 views

Front Of House Manager

Job Type : Permanent, Full Time

Salary :

The Fox & Hounds in Blidworth Bottoms are currently seeking a highly talented and experienced Front of House Manager to oversee customer service, productivity, efficiency and ensuring a warm welcome is given to all of our new and returning customers.

You will take responsibility of our booking processes, overseeing daily operations and create a positive work environment for employees.

You will meet regularly with Directors to stay up to date with organisational changes, issues and potential improvements.

Core Responsibilities:

* Manage Daily Bookings

* Assess & improve processes and policies

* Undertake training for new hires

* Address Employee Complaints or Performance Issues

* Schedule Shifts

* Address customer issues & complaints

* Meet & Greet arriving customers

Requirements:

* Previous experience within the hospitality industry preferred.

* Customer Service Experience

* Knowledge of cash management

* Team Management skills

* Strong Organisational skills

* Problem Solving skills

* Available to work evenings & weekends

Benefits:

* Excellent Salary Package

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