German Speaking Customer Service Administrator 6 views

German Speaking Customer Service Administrator

Job Type : Permanent, Full Time

Salary : £25000/annum

Murray Recruitment is recruiting for a German and English speaking Customer Service Administrator for a permanent position based in Lanarkshire.

Working as part of a team you will be responsible for with providing customers with a first class service from German and English speaking customers dealing with customers orders from enquiry to delivery.

Responsibilities:

* To professionally handle all via a range of channels including inbound calls and emails

* Providing customers with quotes

* Process orders

* Deal with product enquiries

* Resolving any customer complaints

* Liaise with various internal departments and support external sales team

* All associated administration

Essential Requirements:

* Excellent written and spoken German & English to business level

* Experience of providing an exceptionally high level of customer service is preferable

* Excellent communication, organisational and team working skills

* Positive attitude

* Can demonstrate the ability to prioritise, multi task whilst retaining attention to detail and accuracy

Offer:

* Hours of work are Monday – Friday 8am – 4.15pm or 7:30am-3:45pm

* Competitive basic salary

* Healthcare Plan

* Pension

* Hybrid working after training period

* 20 days plus statutory holidays

* Profit share scheme after 12 months

If you are interested in this position, please apply today by sending your CV!

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