Grounds Maintenance Contracts Manager
Job Type : Permanent, Full Time
Salary : £38000 – £40000/annum
GROUNDS MAINTENANCE CONTRACTS MANAGER
Salary: £38k to £40k
Location: London
This is a pivotal role, being the essential managerial link between the maintenance team, customer, and the Company.
Essentially entrepreneurial in nature, it is a role which requires a broad range of practical experience, IT, and technical skill as well as an extensive people handling capability.
With a strategic focus, the role requires good GM and plant knowledge and the ability to translate a customer’s aspirations into a compelling commercial proposition.
The key responsibilities include the management and development of grounds maintenance teams, the efficient management of contracts and revenue/margin contribution.
* Delivery of exceptional customer experience and development of strong, profitable long-term relationships with both customers and clients
* Profitable and effective management of contracts for which responsible, ensuring tendered margins are delivered
* Procurement of resources required to deliver contracts including authorised sub-contractors, materials and plant
* Successful tendering of contract opportunities whilst ensuring Company margin expectations are being delivered
* Achievement of agreed revenue and margin goals
* Meeting Service Level Targets for CRM (Customer Relations Management)
* Tendering and estimation of new work as either allocated or generated by customer network.
* Daily, weekly, monthly and annual scheduling of mobile teams
* Preparing annual budgets
* Provision of written quotations in Company format with eloquence and persuasion
* Actively searching for new customer opportunities
* Attendance at client meetings
* Regular reviews with customers to ensure their experience exceeds expectations
* Writing method statements and Health and Safety plans
* Site inductions of staff
* Providing regular reporting to Operations Manager on contract performance
More Information
- Address London
