Hospital Ward Hosts
Job Type : Contract, Temporary, Full Time
Salary : £8.92 – £9.08/hour Free Parking, 28 days holiday
Patient Catering Ward Hosts provide high standards of both food and customer services to patients in accordance to best care practices. Duties will include providing breakfast, lunch and supper meal time services including beverages whilst ensuring the ward and kitchen environments are kept to an acceptable level of cleanliness.
ROLE AND RESPONSIBILITIES
– Ensuring a high quality food and beverage service is provided (Provision of meals and hot or cold beverages).
– To communicate with Patients and visitors over their food choices and issues with the service that is being delivered in a tactful and courteous manner.
– To maintain a pleasant customer focussed manner at all times.
– Carry out cleaning duties and maintain hygiene levels to ensure Food Hygiene Legislation, Environmental Health Officer requirements and Hazard Analysis Critical Control Point procedures are conformed to and maintained.
– To ensure all Codes of Practice for Food Safety, Health & Safety, Infection prevention, COSHH and HACCP are adhered to.
– Ensure correct storage, labelling and rotation of chilled produce is followed and relevant temperature monitoring is undertaken.
– To maintain food quality and service at all times and to action any defects immediately and proactively.
– To monitor levels of food waste and report back to the Patient Catering Supervisors / Co-ordinators.
– To report maintenance defects and problems immediately to the Patient Catering Supervisors / Team Co-ordinators.
– Security of all Trust property when on duty, in accordance with Departmental Policy.
– To undertake daily cleaning duties in line with the ward schedule.
– Any other related tasks identified by your Patient Catering Supervisors / Team Co-ordinator
– To contribute to the development of the Catering Service by putting forward suggestions for improvements
– Adhere to the Trust and Departmental uniform policies and codes.
– Ensure all shifts are signed in and out at the Patient Catering Services office.
– To complete weekly timesheets on the e-rostering system
NVQ/Apprenticeship in catering / hospitality / customer service desirable but not essential.
Due to the nature of the role, the successful candidate will be required to work any 5 days out of 7. The shifts available are either 2pm-10pm or 10pm-6am.
If you are interested in this role, please apply with an up-to-date CV
More Information
- Address NN1, Northampton, Northamptonshire