Internal Sales Account Manager
Job Type : Permanent, Full Time
Salary : £28000 – £30000/annum
Job Specification – Internal Sales Account Manager
Position: Internal Sales Account Manager
Report to: Office Manager
Location: Nottingham
Working hours: Days, Monday to Friday – 9.00 am till 17.30pm
Salary: £28,000 – £30,000 per annum
Job Type: Full-time, Permanent
Benefits:
* Free onsite parking
* Company pension
* 25-day holiday, plus statutory
* Healthcare Scheme
The work environment includes:
* Modern office
* Relaxed atmosphere
* Casual work attire
Job Summary:
This is an exciting opportunity for a Sales Account Manager to join a modern, successful company based in Nottingham, that specialises in the wrapping and printing industry.
The successful candidate must also be an excellent team player and communicator with a passion for delivering great customer service as well as good business results. Experience in the sales market and the desire to deliver uncompromised performance and customer satisfaction are essential, in addition to effective communication skills at all levels, you will be provided with ongoing training, a great remuneration package and support from a great team.
Reporting to the office manager, the successful applicant will generate, receive, and process telephone calls and emails relating to sales orders, and quotes as well as handle any customer enquiries.
Main Duties:
* Handle inbound and outbound sales calls.
* Inputting of orders & process of card payments
* Customer Care
* Raise, manage, and follow up on quotations.
* Answer questions about product specifications and pricing
* Take technical queries and source correct information.
* Identifying potential leads
* Follow up / contact promptly and professionally in response to customer correspondence or feedback.
* Log, maintain & resolve customer issues and complaints.
* Responsible for keeping up to date with information stored on the company database.
Key Skills & Competencies:
* Organised and able to multitask.
* Drive and motivation to succeed.
* Attention to detail.
* Ability to communicate effectively and openly with customers and colleagues.
* Customer-focused, with the intent to exceed customer expectations.
* Ability to learn the technicalities of products and relay information to customers.
* Able to Identify important/useful information.
* Confident and friendly telephone manner
* IT literate
* An excellent relationship builder and team player
* Relevant experience in a busy office environment is desirable.
* Proven experience as an Account Manager or in a similar sales role in the printing industry
More Information
- Address Nottingham, Nottinghamshire
