Junior European Transport Client Coordinator
Job Type : Permanent, Full Time
Salary : £24000 – £26000/annum
Freightserve recruitment are looking for a Junior European Transport Shipping Coordinator for a niche sector Heathrow based Freight company based in Slough area.
This role is responsible for the day-to-day co-ordination, management and profitability of the European transport operations.
Key Duties and Responsibilities (Fully Training)
· Responsible for managing the export/import processes for road freight shipments
· Planning and coordinating transport routes and daily schedules for Europe for the fleet, ensuring that the transportation is cost efficient and profitable
· Ensuring effective management in arranging customer collections, packing services and deliveries
· Working with customers and office staff, planning routes and scheduling delivery times, co-ordinating the drivers, agency drivers and vehicles for work
· Co-ordinating with customs for clearance and managing customs entry exceptions
· Managing EU airfreight (i.e. DHL) and EU road courier shipments
· Discussing and resolving client/supplier problems and complaints
* Co-ordinating all aspects of shipping fine art and antiques from one destination to another Assessing clients individual needs on a daily basis – liaising with overseas agents, private collectors galleries, auction houses, artists, transport companies etc.
o Communicating with clients, guiding them through the process of shipping their art/artefacts from different locations
* Quoting and coordinating both domestic and international shipments
* Arranging customer collections and deliveries, which may also include the arranging of specialist packing services
* Preparing and processing all documentation and the booking of the chosen method of transportation
* Efficiently handling paperwork including bills of lading, labelling, timesheets and detailed condition reports with photos, customs clearance and advising the customer of any required payments due
o Invoicing: ensuring invoices are produced on time, month to month or in advance as the job file requires
o Preparing operational reports detailing all work done and comprehensive record keeping, including on our freight management system
o Produce a cost analysis and reports of jobs and European truck runs
· Communicating with sales and operations team throughout the day
· Provide administration assistance to sales team
· Provide assistance throughout the business as and when required
· Attend regular team meetings
Key Attributes
* Proven track record and knowledge of domestic and European transport operations and planning
* Good knowledge of current EU transport legislation
* Good geographical knowledge
* In depth knowledge of current EU customs procedures and paperwork requirements
* Experience of dealing with high end clients and goods
* Proficiency in MS Word, Excel, Outlook
* Attention to detail and accuracy
* Excellent communication skills both written and verbal
* Interpersonal skills – discreet, trustworthy and have the ability to build and maintain strong relationships internally and externally
* A flexible approach to work and be capable of managing priorities
* Ability to work on own initiative
* Commercially focused considering end to end costs
As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry
More Information
- Address SL3, Langley Marish, Slough
