Manager
Job Type : Permanent, Full Time
Salary : £25000 – £28000/annum Pension, Healthcare, 23 days hol
We are seeking an experienced and motivated Manager to lead the team at our clients highly rated Quick Serve Takeaway in the Waterside area of Derry. They offer a wide range of takeaway items including: Pizza, burgers, crispy fish and chips and more.
The successful candidate will be responsible for the day-to-day operations of our clients fast-paced kitchen, ensuring excellent customer service, food safety, and efficient staff management.
Key Responsibilities:
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Kitchen Operations:
* Oversee the kitchen, ensuring smooth operations during busy periods.
* Ensure all food preparation and cooking meet high-quality standards.
* Manage and maintain kitchen cleanliness in compliance with food safety regulations.
*
Food Safety & Health Compliance:
* Ensure all food safety and hygiene practices meet council health standards.
* Conduct regular health and safety checks, maintaining records for compliance.
*
Team Management:
* Lead, motivate, and manage a team of kitchen and service staff.
* Handle staff scheduling to ensure adequate coverage during peak hours.
* Provide training and guidance to new and existing staff members.
*
Customer Service:
* Maintain excellent customer service standards, addressing customer feedback professionally.
* Act as a point of contact for customer queries and complaints, ensuring prompt resolution.
*
Stock & Ordering:
* Monitor inventory levels and place orders to maintain sufficient stock.
* Manage supplier relationships to ensure cost-effectiveness and quality.
*
Other Duties:
* Assist with cooking and food preparation during busy shifts as required.
* Monitor and control costs to maximize profitability.
* Cash Handling
Essential Skills & Experience:
* Proven experience running a kitchen in a quick-serve restaurant or takeaway environment.
* Strong understanding of food safety and hygiene regulations.
* Previous experience managing a team in a fast-paced environment.
* Excellent organizational skills with the ability to multitask effectively.
* Strong customer service skills with a focus on delivering a positive experience.
* Experience in stock management, ordering, and supplier negotiation.
* Ability to work under pressure and meet deadlines.
Desirable Qualifications:
* Haccap – Food safety certification or equivalent training.
* Previous experience in liaising with health authorities
Employment Details:
Days of Work: 5 days per week (flexibility required).
Hours: 40 hours, to be discussed (shifts may include evenings and weekends).
Salary: £25-28k based on experience, Holidays, Pension
More Information
- Address Derry, Derry City and Strabane
