Operations Coordinator
Job Type : Permanent, Full Time
Salary : £28000/annum
Operations Co-ordinator
Castle Donington
Upto £28,000
Great opportunity for highly organised and meticulous individual with first class admin / operation coordination skills to join well-established sameday courier business that operates a direct delivery dedicated vehicle sameday courier service across the UK via their vehicle fleet that ranges from Caddy vans to 18T from their Castle Donnington based office.
Working alongside their courier controller and operations manager you will be helping to allocate work to couriers, troubleshooting and maintaining operational standards. Duties include:
* Sourcing, negotiating for and organizing backloads/return loads, through on-line platforms and direct telephone contacts for their fleet of vans and trucks.
* Working alongside their courier controller, as a crucial part of their operations team, to ensure effective and profitable use of vehicle resources in a fast-paced environment.
* Dealing with operational queries and issues arising.
* Taking telephone and online bookings accurately and dealing with queries from clients and couriers alike.
* Ensuring couriers comply with all relevant, current legislation, assisting with vehicle and driver administration and supporting the daily function of their busy office.
* Working closely within the operations team to cover holidays and sickness absence.
* Completing general office administration tasks.
Key skills required for the role:
* Strong communication skills, both verbal and written, when dealing with clients and colleagues.
* Lively personality with good relationship building and interpersonal skills.
* Proactive outlook, forward thinking and with good vision and planning skills.
* Computer literate – must be able to use Microsoft Office to a high standard. Full training will be given on their in-house booking system – ACI by DA Systems.
* You must be highly organised and a logical thinker with the ability to multitask and prioritise when working under pressure.
* Good geographic knowledge of the UK
* Ability to work closely within their friendly team, whilst assuming responsibility for key aspects of the role with an ability to work on your own initiative without constant supervision.
* Flexible approach to work and being prepared to take on a variety of roles.
* A strong background in UK road transport operations – ideally in the sameday courier field.
* You must have a good telephone manner, methodical approach to work, strong attention to detail and good organisational skills.
NB Working hours are Monday-Friday 08:00-18:00. No weekends
More Information
- Address Castle Donington, Leicestershire
