Operations Manager
Job Type : Permanent, Full Time
Salary : £48000/annum
89% of our colleagues enjoy doing their job each day.
Here at Elior UK we have lots of opportunity for progression and personal development within our business and work with a diverse range of clients.
Elior is a multi-award winning global player in the contract catering sector, with operations in over 6 countries, over 105,000 employees and 4 million guests served every day. We are one of the largest contract caterers in the industry with our Group headquarters in Paris. Here in the UK we have approximately 10,000 colleagues helping us deliver our promise in achieving excellence in everything that makes up the customer experience across over 1,200 sites.
We're driven by the knowledge that young people deserve – and need – the best food for their wellbeing
We're dedicated at Taylor Shaw to bringing all our resources together to provide high quality nutritious food that our young customers will enjoy while at school and in further education. And to ensuring it is served by caring, well trained and skilled people.
Join the team and contribute towards helping the next generation live a healthy life.
Your key responsibilities as the Operations Manager will consist of:
– Accountable for ensuring that all aspects of the Elior experience are communicated and embedded within the sites, supporting the site managers and Service Champions as appropriate
– Accountable for creating a platform for financial growth through cost control, culinary excellence, improving merchandising, implementing, monitoring and evaluating results within the site teams to ensure area financial results are exceeded
– Oversee Site Management within area of responsibility to ensure proactive management of teams on site. Responsible for recruiting high caliber site managers, developing them and driving them to ensure the following activities are performed with excellence: site succession planning, recruitment, training and people development to deliver an efficient, high-quality service
– Accountable for ensuring ongoing team communications, including building internal and external relationships, management reporting and client liaison
– Responsible for proactively maintaining external relationships with clients to exceed expectations and retain business
– Accountable for innovative menu planning and design of food service within specified budgets ensuring high standard of food presentation and portion/quality control throughout the area
– Plan, lead and deliver effective mobilisation/demobilisation of contracts, co-ordinating with relevant support functions
Profile: The experience and knowledge we are looking for from the future Operations Manager include:
– Experience within either Education Catering or Contact Catering, within a multi-site, management role
– Ability to demonstrate experience in leading, inspiring and motivating a large and diverse team
– Proven experience of working closely and successfully with clients
– Confidence in numbers and P&L management
More Information
- Address Hatfield
