Operations Manager 75 views

Operations Manager

Job Type : Permanent, Full Time

Salary :

What you'll be doing:

As ourConference Operations Manageryou will beresponsible for all operations across the site, working on multiple key projects and ensuring the implementation and delivery of each project is to a high standard working within the timescale set. This is a hands-on role with administrative tasks and duty management shifts.

Kettering Conference Centre is home to meeting and events space, The Lighthouse Theatre and Balance Health Club. Great things happen when people get together in our spaces to meet, spaces to be entertained and spaces to work out!

We combine our spaces with a bigger family. Kettering Conference Centre is part of The Venues Collection – a division of Compass Group UK & Ireland, the market leader in contract catering & support services.

More about the role:
Full management of a 12 meeting room conferencing site
To be involved in all aspects of the management across the site and work on key projects ensuring you deliver within the timescale set for each project
Prepare high quality analysis material of all tasks
Develop and maintain an effective system of each project which communicates all relevant information to the management team
Assist in the management of the recruiting new team to create a homogenous team in which can assist with the day-to-day operation. As well as ensure training is to the highest standard with these staff
Co-ordinate all enquiries with existing/new bookings and ensure their requirements are met
Record and disseminate all booking information to all parties involved
Maintain close contact with customers and the Management Team during the planning stages of any large enquiry or key projects
Be involved in day-to-day sales/operations activities
Use initiative to solve problems which day to day operations pose
Ensure that high standards are maintained throughout the business
Assist in growing a successful team to enable events to operate smoothly Who you are:
You will have a hands on approach with previous experience in an operational managementrole
You will showcase exceptional communication skills and be highly organised
Flexibility is paramount to this role
This role is 40 hours across 7 days (some weeks 40 and some maybe 50+ depending on what is on in the business – conferences/weddings etc) Extra work hourstime will be paid in OT and time off What we'll give:

Conference OperationsManager
£30,000per annum, 40hours per week
Compass exclusive offers on PerksAtWork
Access to a wide range of programs to train and develop you
Pension contribution
Medicash healthcare
Free gym membership once you have passed your probation period
Discounted Theatre tickets on selected shows

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