Operations Manager
Job Type : Permanent, Full Time
Salary :
Job Reference: /MS/05-06/874/23
Job Title: Operations Manager
Location: South East – Applicants must have the right to work in the UK
Salary: £43,000 – £48,000 (Dependent upon experience) + an annual bonus of £10,000 based upon KPI set targets
Contract: Permanent
Hours per week: Monday to Friday – Flexible working Pattern based upon business needs – 40 hours per week
Role Overview
We are currently recruiting for a dedicated and driven Operations Manager to join our Catering team within our Catering division. This role will be based in and around the Southeast.
The role will be managing the following:
1 Client Group (11 sites – Managed by a Group Manager)
1 Client Group (5 Sites)
6 Direct Report Sites
You will have the following direct reports:
1 x Operation Support Manager
11 x Chef/Catering Managers
1 x Group Manager
The Candidate will also be responsible for delivering an outstanding service to our clients, The Operations Manager will report to the UK Catering Business Director.
The successful candidate will be responsible for delivering our outstanding food and drink offering to our clients and site visitors.
What are the main responsibilities of the role?
Seamless transfer and mobilisation of new contracts.
Practical training of transferring teams to achieve consistent sustainable company and client objectives.
Assist with the delivery of training to include Company Induction, Basic Food Hygiene, Basic Health & Safety, COSHH and other training as required.
Client, customer, and supplier liaison.
Have the day-to-day responsibility for quality performance on the various contract with respect to Catering provisions.
Assist in the management and monitoring of the operation of the contract and ensure compliance with the contract specification.
Respond to any reasonable request of the company or clients.
Apply quality control procedures to ensure the maintenance of high standards of service.
Assist in effective management within budgetary constraints.
What are we looking for?
A driven and enthusiastic employee
A real people manager who is willing to lead by example.
Someone who is willing to attain the highest standards possible.
We are looking for an employee that is autonomous in their approach but also happy to work well in a team.
A background in contract catering is essential.
Food Safety Level 3 would be an advantage.
Excellent knowledge of health and safety and food safety.
Excellent communication and customer service skills as you will be interacting with the customer base and onsite clients.
A real passion for food and service, with the ability to prepare and cook good quality seasonal food.
We reward all our staff for their exceptional hard work and dedication. Our employees can benefit from:
Personalised career development via our Learning & Development platform
Industry-leading progression opportunities!
Wide range of retail discounts
20% Discount at “The Gym” – 200 sites nationally
Discounted Merlin Passes for all employees.
Up to 40% Discount on RAC Membership
Up to 30% off Microsoft Office 360 Packages
Win a monthly Food Co-Directors Star Award worth £50 of shopping vouchers.
All monthly winners are entered into the Annual Star of the Year Award – Winner receives £1000 holiday vouchers.
Company Car, Laptop, Mobile Phone and Fuel Card
Business Overview
The Catering Division is part of the OCS Group, one of the Global Leaders in Contract Catering.
We have 3 specialist brands within our catering division, which are:
Angel Hill
Academy and
Groundhouse Coffee
Our catering division provides bespoke catering solutions in every sector and business type. We offer a full range of catering services, including full counter services, coffee & deli bars, hospitality & events. If this sounds like the sort of business you would like to join, then please do not hesitate to get in touch!
How to apply
Please click apply now and complete the application process!
Diversity & Inclusion
We are an equal-opportunity employer and are proud of the diversity represented across our business. In 2021 we won the IWFM award for our diversity and inclusion initiative, CHROMA and we are proud to have also achieved the Disability Confident Level 2 Standard as well as being signatories of the Race at Work Charter and Mental Health at Work Commitment
More Information
- Address South East
