Client Service Executive – b2b Digital – Relationship, Account Manager 33 views

Client Service Executive – b2b Digital – Relationship, Account Manager

Job Type : Permanent, Full Time

Salary : £33000/annum + Bonus (£8000) + EX Benefits

Client Services Executive – b2b Digital – Relationship, Account Manager
Location: Brighton, East Sussex
Permanent
Salary: £33,000 + Bonus (Circa £8,000) + Excellent Benefits
Voted Best Place to Work in the UK Business Awards 2021, and Tech Company of the Year by Campaign Magazine. The Company provides sophisticated email marketing services to hundreds of businesses, from global brands to new entrants. They have spent six years redefining B2B sales prospecting techniques and their service generates a reliable flow of high-quality sales conversations for the sales teams of our clients.
Main Tasks &Key Responsibilities
Client Services, Account Manager, Relationship Manager will:
* Own a portfolio of new and existing clients, with responsibility for building strong client relationships and ensuring our clients achieve success with the Company service.
* Plan, schedule and oversee key client communication points.
* Understand our clients’ needs and business objectives and ensure the Company delivers against them
* On-board new clients (post-sales) deliver best practice client training and ensure strong levels of client satisfaction.
* Analyse Company data to draw conclusions, optimise Marketing campaigns and make our clients even more successful
* Understand then shape our approach to better develop, diversify and grow client accounts.
Essential Skills & Experience
Client Services, Account Manager, Relationship Manager will:
* Experience in building trust and developing B2B client relationships
* Superb communication, interpersonal and teamwork skills with the confidence to communicate at C-Level.
* Excellent influencing and relationship-building skills
* Highly organised
* Strong analytical ability to draw insights from data and identify opportunities
* Creative problem solver who insightfully anticipates customer needs and proactively addresses them.
* Self-starter attitude with the ability to work well independently and self-manage workload effectively
* Fun and hungry to learn

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