Retail Sales Support
Job Type : Permanent, Full Time
Salary : £25000 – £30000/annum
Summary
Sales support provide a wide range of services both directly to external retail customers and to both retail project and sales team.
Key Responsibilities
* Support CRM system and making sure proper utilisation by all users
* Completing sales reports
* Assisting the Retail project and sales team
* Supporting communication with customers both inbound and outbound where necessary by telephone or email
* Liaise with vendors to provide quotes for the sales team
* Updating the company CRM system on general customer details and the status all quotes and tenders
* Preparing sales contracts and agreements
* Take ownership of sales teams issues or needs to ensure that all aspects are resolved and/or seen through to completion
* Answer sales queries on Price, availability, and specification of equipment
* Provide quotes for small installations not requiring project management
* Chasing up outstanding equipment and small install quotations
* Processing purchase orders received
* Assisting the technical designers and sales team to assemble the project information (quotes, schematics site survey information etc.) from a successful quote/tender for hand-over to the project manager
* Calling customers to assist the marketing department to promote specific offers or exhibitions/events
* Tender reporting for senior management
* Dealing with loan equipment
Key Skills, Experience and Knowledge
* Excellent administrational skills
* Excellent communication skills
* Competence with standard office software systems (inc. Word and Excel)
* Ability to work in a structured, planned manner making the best use of time
* Ability to regularly switch between different tasks as circumstances demand
* Ideally, some experience with CRM systems
Benefits
* Holiday entitlement – 25 days per year plus 8 bank holidays.
* Remote GP, Mental Health Support, Life and Money support
* Standard pension scheme
* Flexibility with agile working
* Fast-paced growing business
* Opportunities to take on more responsibility and develop in-house with regular training
* Amazing culture and values
More Information
- Address Reading, Berkshire
