Internal Sales Support Representative 3 views

Internal Sales Support Representative

Job Type : Permanent, Full Time

Salary :

THE COMPANY
Brand Energy & Infrastructure Services offer global access, specialised services & forming and shoring solutions for industrial, commercial & infrastructure markets.
THE ROLE
We are actively searching for a talented Internal Sales Support Representative based out of the Birmingham office.
KEY RESULT AREAS
* Communicating with customers
* Making outbound calls to potential customers
* Following up on leads
* Understanding customers' needs and identifying sales opportunities
* Answering potential customers' questions and sending additional information via email
* Keeping up with product and service information and updates
* Locating new sales opportunities through tactics like cold-calling and attending trade shows
* Negotiating sales terms and providing product demonstrations
* Issuing refunds or processing complaints
* Following up with customers to guarantee their satisfaction
KEY RESPONSIBILITIES
* Verify project specific details utilising diverse data sources to identify potential customers or projects specific to the Market Sector.
* Take a proactive approach to reaching out to potential clients utilising cold calling, emails, LinkedIn etc.
* Assist in developing a market plan for local customers and update monthly sales report metrics.
* Assist with reporting, dashboards, and data analysis for monthly reporting.
* Support ‘lead-to-opportunity’ initiatives.
* Conduct research to stay informed and ahead of market trends, new projects, emerging markets an proactively keep the sales / national accounts teams informed of developments in the specific market sectors.
* Assist the regional sales leaders with monthly Salesforce reporting, dashboards etc.
* Filter and distribute leads to respective Managers / Estimators / National Accounts Managers.
* Proactively utilise all available databases to target companies / contacts for transactional customers.
KEY REQUIREMENTS / EXPERIENCE
* A proven track record working within an Internal Sales, Account Management, Telesales role.
* Excellent communication and organisational skills.
* Pro-active and forward thinking

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